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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedToday I bought another car from East Bay BMW...this is third car I get from them. I highly recommend them...service is always great and my Sales Person was awesome! Nicole Pulido...thank you! For all your help. I was very happy with your service. 👍🏻😊
Business response:
Hello Hope Munoz, Thank you so much for your review of East Bay BMW and our client advisor, Nicole Pulido. We are so glad you chose us and we appreciate your recommendation. Take care!
RecommendedEast Bay BMW is a pleasant surprise, they service team are all knowledgeable and are very helpful. Any service advisor will stop if you have a question and answer it. They have a system of keeping you informed, which means a lot these days. Laird
Business response:
Hello Laird Malley, Thank you for leaving this thoughtful review. We appreciate the feedback and for you choosing East Bay BMW!
RecommendedGreat customer service and very nice waiting area
Business response:
Hi James Ellis, Thank you for your review of the service you received and our customer waiting areas. We really appreciate it!
RecommendedKimberlee and James were so helpful. I sold a car to the company, and experienced a seamless, problem-free deal. HIGHLY RECOMMEND this company and these two wonderful representatives.
Business response:
Hi Marlene Rebello, Thank you so much for this wonderful review of our vehicle purchasing team, Kimberlee and James. Our goal is to make your experience exactly like you described and thank you for sharing it with your recommendation!
RecommendedPleasant buying experience here in East Bay Bmw. We started with a friendly and helpful associate Jesus Martinez. He walked us through everything. Fast and efficient from finance representative associate. We usually hate waiting and this place did not make us wait long. We know what we want and they listened. As a person who’s not that techy. Jesus took his time showing me how the car works technically set up the app. Thank you everyone for your help. We appreciate it.
RecommendedIf you need to get some auto parts, you must find this guy “Fred” whom can help to get right parts very quickly. Highly recommend!
Business response:
Hi Paul Pham, We appreciate your recommendation of our our Parts Specialist, Fred Moreno II. He is the best!
RecommendedTook delivery of my 2021 X5 M50i a few days ago and I’m very impressed. I worked with Daniel who was superb. From choosing my custom build all the way to delivery, Daniel kept me informed, got me excited and made the process really enjoyable. It took 5 weeks from me approving the build, to have the car built and delivered, which I thought was remarkably quick. Daniel has followed up with me post sale which was a really nice touch, I’m very happy with the experience.
Business response:
Hello Douglas Coetzee, Thank you for sharing your purchasing experience and working with Daniel Fox, our client advisor. We love to hear experiences like this and thank you for giving us the opportunity to do business with you. Most importantly, Congratulations on your new 2021 BMW X5 M50i!
RecommendedGreat staff members!! Very accomodating!!
Business response:
Hi Maria Cielo, Thank you so much for this awesome review. We really appreciate it!
RecommendedDroped my car off for service and was met by a gentleman named Kier. Kier kept in contact with me all the way through the completion of the vehicles service. Kier made me have peace of mind that my car was in good hands over at East bay Bmw. This was by far the best customer experience I’ve ever gone through with a dealer.
Business response:
Hi Bobby Padilla, We appreciate your review of Kier, our service adviser and your experience as a whole. He is an awesome teammate and pro and what he does. Thanks for choosing us and take care !
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.