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BMW
- Automotive
- Pleasanton, CA
About this business
Location details
4350 Rosewood Dr, Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedMy service advisor Admit is the best. He always takes the time to explain things thoroughly.
Business response:
Hi Robert Smith, We appreciate the review of our service adviser, Amit Prasad. Thank you for choosing us!
RecommendedMark Trimbell made for an excellent buying experience in every aspect of the transaction- knowledgeable, helpful, followed up, no pressure selling and none of the sale price negotiating nonsense
RecommendedMy wife and I traveled 2.5 hrs to look at a Mini Countryman, we didn't know what to expect there. We were greeted by Erik Fall and his associate, Eric with a C, and they got us a Mini Countryman to test drive. They were so friendly, made us feel comfortable, and treated us like royalty, all with no pressure tactics that you see at other places. Even after buying the car another associate Jaspreet went over all the cars features and even hooked my phone up to the car. Erik Fall even called the next day to see if we were happy... read more
Business response:
Hi Todd Bower, WOW, the fact you drove 2.5 hours to give us the opportunity is amazing it itself! Reviews like this keep us motivated to continue to give our clients the best possible service. Erik Fall and Eric Chen are both great team members. And you also got great instruction from our very enthusiastic Jaspreet Aujla, product specialist. We are so glad the entire experience was worth the trip and thank you for recognizing the extra steps we are taking to stay safe. Congrats on your new MINI Countryman and we really are h... read more
Recommendedjake was extremely helpful and very enthusiastic with my loaner vehicle experience and Kevin rego was helpful as always 10 stars!
Business response:
Hi Jc Valdez, Thanks for the props to our teammates Jacob and Kevin Rego! We love to get 10 stars!
RecommendedThanks to Amit and Jacob for being so helpful and efficient! Appreciate it.
Business response:
Hi Victoria Chen, We will pass on your thanks to Amit and Jacob from our service department. Great review - thank you so much!
RecommendedJeff, Steven & Jacob put me in an awesome Countryman! Thank you for the special treatment
Business response:
Hi Irene Lopez, Many thanks for the kinds words regarding Jeff, Steven and Jacob. Glad our team took good care of you!
RecommendedExcellent service and professional team.
Business response:
Hi Meena Sidhu, Thank you for the great review!
RecommendedJacob and Steven were great at service and got me a great loaner car.
Business response:
Hello Deby Robinson Yeggy, Thanks for the great review of Jacob and Steven!
RecommendedAmit and Jacob are awesome! They were very helpful, professional and efficient while taking care of our car! Absolutely recommend East Bay BMW!
Business response:
Hi Kat Knudsen, Thanks for the kudos to our teammates Amit and Jacob. And we are really grateful for your business and recommendation!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 2,126 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.