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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Great Service!" I'm a long-time customer of Chapman, and was just assigned a new service advisor (Aaron Baez) when my former advisor (Joe Helms) retired. Aaron provided me with a loaner, kept me informed as to the progress of my service, and did a great job addressing my X5's service needs. I travel with my BMW X5 cross-country every year, and have visited other BMW dealers when I had to for servicing. Chapman and its employees are by far the best team I have dealt with.
Business response:
Thank you so much for this great review – we truly appreciate you taking the time to write it and for choosing Chapman BMW on Camelback for you BMW service needs. We are so pleased Aaron took great care of your BMW and you and look forward to helping you care for your BMW for years to come.
"Steve is awesome. This is my second time working with him..." Steve is awesome. This is my second time working with him and I am extremely satisfied. It’s so refreshing to work with ethical and kind people. So rare in the car sales business. I would recommend him to anyone.
Business response:
Thank you for the review and the repeat business, both are greatly appreciated. We are so pleased to hear everything went great for you with Steve and hope to see you for any service needs you may have.
"Great Experience" Working with Steve and his team was a great experience! Vehicle was ready to test drive and the process went very smooth. Call Steve for your next BMW!
Business response:
Thank you for choosing Chapman BMW on Camelback for your vehicle needs. We truly appreciate your business and the great review. We hope to see you for any service needs you may have and wish you safe and Sheer Ultimate Driving happiness!
"wonderful experience" Steve was a pleasure to work with, much better than the other BMW dealers in town, and he worked hard to get me the deal that I wanted. Chapman was a great experience and they give great deals. I should know as I've purchased/leased alot of different luxury cars, my last being Audi. Took alot to get me back from Audi to BMW but they did it!
Business response:
Thank you for the review and the opportunity to earn your business. We welcome you to the Chapmans BMW on Camelback family and hope to keep you with the brand for years to come. We wish you hours of Sheer Driving Pleasure.
"Buy From Tate!" Just a shout out to Tate in Certified Per-Owned. We communicated before I came down and he had the perfect BMW 5 Series ready for me. He is a super BMW resource but also knows so much about the other brands and spoke open and I believe honestly comparing BMW to the competition. After buying the car he was gracious enough to drive the car to Avondale - 20 miles - and Uber back. Now that is customer service! Thanks Tate - Blaine McGillivray
Business response:
Thank you, Blaine, for your business and your review we truly appreciate bath and hope you are enjoying your new ride. We hope you chose us for your BMW service needs when required and we welcome you to the Chapman BMW on Camelback family.
"Smooth Transaction" I did a trade in & placed an order for 2020 BMW X3 M40i & I think the trade in price was fair also the sales price on the BMW was fair, placed order & was notified 3 weeks later my car was in & did the transaction quickly & I'm very satisfied , I wouldn't hesitate to send anyone over to Chapman BMW on Camelback , everything was completed very professionally.
"Great service advisor " Camelback Chapman BMW has been very great to us this is the second BMW we have bought from here and the Service department staff is super friendly from their lot attendant to their service advisor, Bob is our service advisor and he is a wonderful person and he knows what he is doing. It’s people like him and others in the department that make us continue be client to BMW. Thank you
Business response:
Nadeem, the thanks come from us to you! Thank you for your continued business and the great review. We hope to help you maintain your BMW’s for years to come. Your Friends at Chapman BMW on Camelback
"Great people at Chapman BMW" I just completed my new car delivery & everything went smoothly & the folks at Chapman BMW on Camelback did a great job making sure I was happy with the transaction, Steve Burgess was mt sales contact & he made certain I was in the loop during this new car deal from my trade in all the way to driving off the lot in my new X3 M40i could not ask for anymore, great place & I do recommend Chapman BMW for a great car buying experience.
Business response:
Thank you for giving Chapman BMW on Camelback the opportunity to earn your business John and for the fantastic review! Welcome to the BMW family. We hope you are truly enjoying your Ultimate Driving Experience in your new BMW X3 M40i.
"Example of Great Customer Service from Chapman on Camelback" Called the dealership to report BMW Key fob with keys my husband found along the AZ Canal while biking yesterday. Talked with Veronica who followed up with her manager about picking up the keys at our condo. Jordan came by for the keys with a big smile and thank you! They will locate the owner whom we are sure will be thrilled that Chapman BMW is going the extra mile even though THEY did not sell this car from their dealership. This made a big impression on us to ... read more
Business response:
Thank you for the review and for contacting us about the found keys. They are back in the owner’s possession who was extremely grateful for their return. We appreciate you taking the time to contact us and help get them back to their owner. We are here to help our customers in any way possible, always! Thank you again for being a good neighbor. Vida Wilson
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.