BMW

Cynsch 

on DealerRater

5 years ago

"Thank you Caleb Spurlin - best new car introduction we..." Thank you Caleb Spurlin - best new car introduction we have ever had. Your patience with BMW newbies was greatly appreciated. You answered our multitude of questions and made us feel that you were happy to stay with us as long as we needed. 

cmwolever 

on DealerRater

5 years ago

"Great service by Caleb!" Caleb came to our house for the Encore Delivery service. He explained everything in an understandable way and didn't leave until he was confident we knew how to operate all the features of our vehicle. All the service we have received from Chapman BMW has been excellent. The location is not convenient for us however the drive is worth it. 

pnason1 

on DealerRater

5 years ago

"Best Service and Great People" One reason why I buy a BMW is because of the wonderful service I always get at Chapman BMW On Camelback. The service staff (Aaron Baez, especially) and the technicians are great. I love the reports they send out detailing what they found and what needs near- or longer-term attention. On my most recent visit, I dropped in without calling ahead, and the team jumped on my problem to see if it was a major or minor issue. This really helped me in determining whether to leave the car or come back at... read more

Sc87 

on DealerRater

5 years ago

"Thank you for taking time out of your day to let me test..." Thank you for taking time out of your day to let me test drive two BMWs. Kim was nice, easy to work with and was able to settle upon a good deal. She was able to get me out of my old car and into a new 5 series quickly :) 

Jill and Sally 

on DealerRater

5 years ago

"This is the second car we have purchased with Nick. He is..." This is the second car we have purchased with Nick. He is a knowledgeable, consummate professional who works extremely hard to provide the highest level of customer service. 

aljmark 

on DealerRater

5 years ago

"Outstanding Customer Service" Recently purchased a brand new 2020 BMW that was delivered through Chapman. Lots of stuff to learn with all the new electronics., A member of the Genius team, Caleb Spurlin (Caleb) came to our house to make sure all of the settings on our car were to our liking and give us instructions on how to work everything., Caleb did an OUTSTANDING job in going over everything on the vehicle. He was personable, knowledgeable and very patient with our multitude of questions. I would have to say this was on... read more

RVCARDENAS 

on DealerRater

5 years ago

"The team worked vigorously to make my wife and I a great..." The team worked vigorously to make my wife and I a great deal. Thanks to Jeffery, Mike and Caleb for all the hard work. My wife and I really appreciate it. 

patbaker 

on DealerRater

5 years ago

"I am writing a review about one of your Genius, Caleb..." I am writing a review about one of your Genius, Caleb Spurlin, Caleb answered all of our questions in great detail, and in a language in which l could understand. He made us feel like he was happy to teach us, and we left Chapman BMW with a much better understanding of our vehicle. Thank you 🙏🏽 Steven Baker. 

mgroudan 

on DealerRater

5 years ago

"Brought suv x3 " I had written a very negative review, however, the sales manger contacted me and from that moment on every thing went smoothly. They even delivered the car to my home with a very nice and knowledgeable young man who spent a great deal of time going over the car with me. So, as they say, all well that ends well. Thanks to everyone who stepped up to the plate. Marcella Groudan