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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Excellent Car Buying Experience" Kin Reid provided Excellent customer service and was very helpful throughout the process of purchasing my X5, even though I lived in another state. Even sent me short videos of my vehicle I purchased which added a great touch to her salemanship!
Business response:
Thank you for your review and for visiting Chapman. We greatly appreciate your business and we are very happy to hear that you had a 5-Star experience at our dealership. Wishing you many happy and safe miles. Your Friends at Chapman BMW on Camelback
"A++++ Service!" As always, EXCELLENT customer service. I brought my car in on Saturday, due to an unexpected issue. I was greeted promptly and courteously by Aaron and Doug. My vehicle was diagnosed and repaired within a few hours. The communication from the Chapman team was clear, and my expectations were exceeded. This level of customer service is the norm here, and I appreciate the level of customer service I receive EVERY time. A++++ service.
Business response:
Thank you Nurse Pete! Will be sure to share your kind words with Aaron and want to express how much we appreciate your business and your review. We hope to help you maintain your BMW’s for years to come and will see you on the next visit.
"Friendly and Helpful" Sammy DeStefano is great. He was very helpful in helping me figure out the best way forward in my new car. It is hard to know whether it is better to buy a used car or lease or purchase a new car. He was up front with all available incentives and explained all options.
Business response:
Thank you for the review and for choosing Chapman BMW on Camelback for your vehicle needs. We are very pleased to hear Sammy was able to help explain the benefits of all options available to you in your buying experience. We hope you are enjoying your new BMW and thank you again for the business. Your Friends at Chapman BMW on Camelback
"Great Service by Steve Murphy " Went to Chapmen BMW to buy a 2017 X3. Worked with Steve Murphy who explained the difference between 17 and 19 models. Steve was extremely knowledgeable and thorough. I told him the features and price I wanted and he delivered. Overall a frat experience and highly recommend Steve and Chapman BMW
Business response:
Congratulations Cathy on your new BMW from Chapman BMW on Camelback. We appreciate your business and your lovely review about working with Steve Murphy. We are so pleased he made the purchasing experience a great time for you. Thank you again.
"Easy and Straightforward Buying experience" Steve was extremely helpful in assisting me find a new BMW of my liking. He was straightforward, honest, and was able to meet my price point without wasting any time going back and forth. Easiest buying experience and great/knowledgeable salesman.
Business response:
Thank you for the review and for choosing Chapman BMW on Camelback for your vehicle needs. We are pleased to hear Steve made very thing go smoothly for you and your buying experience was awesome. Congratulations on your new vehicle! Vida Wilson
"Easy Process" Easy relaxed atmosphere and helpful salesman. Steve did all the work prior to me getting to the showroom, just had to test drive and sign, very easy.
Business response:
Scottie, Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friends at Chapman BMW On Camelback
"Happy customer " Non- stressful and enjoyable, ver professional and great to work with. We did everything over the phone by the time I get there everything was ready to go.
Business response:
Thank you for the 5-stars! It is always our #1 priority to give every client a great experience and make the process as easy and stress-free as possible. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman BMW On Camelback
"Purchase of 2020 M2 Competition" First-Class Team which made the purchase process easy, informative and enjoyable. The Sales Team was exact and accurate with the pricing, pre-delivery expectations and the final delivery of our vehicle at the Dealership. The Finance Team made the Purchase process simple and understandable and provided warranty options that were understandable. The BMW Genius Team did a great job teaching me re: the initial set up of my new vehicle - and answer any initial questions that we had. They also off... read more
Business response:
Thank you for the 5-stars! We appreciate you taking the time to share your experience, and we look forward to serving you again. Your Friend at Chapman BMW on Camelback
"Great Buying Experience" I worked with Joe Lena and he was very helpful and patient with me. I had him looking all over for the 4 Series Convertible I wanted. Never once did he complain or try to dissuade me from what I was looking for. After all I put him through, I finally ended up purchasing one that was at the dealership. Really love my new 431i convertible. I would recommend them to anyone in the market for a BMW.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is closed now. It will open at 8:00 a.m.