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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
1144 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
"Steve is great! Very professional and works hard to make..." Steve is great! Very professional and works hard to make sure you are happy with your purchase. I highly recommend working with Steve when purchasing a BMW.
Business response:
Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. - Your Friends at Chapman BMW on Camelback
"Took my car in for regularly scheduled Maintenance...." Took my car in for regularly scheduled Maintenance. Mitch was prepared and extremely courteous, prepared, and knowledgeable. Mitch has been my service advisor for my past 4 BMW’s, and he is hands down....the ultimate best!! Doug Strobar, his leader, also extremely amazing!!! Doug and Mitch care about me as a customer, but more importantly...as a member of the Chapman BMW family. I will not purchase another vehicle, unless it’s from Chapman...ohhhh, and while I was here... read more
Business response:
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman BMW on Camelback
"Took my car in for regularly scheduled Maintenance...." Took my car in for regularly scheduled Maintenance. Mitch was prepared and extremely courteous, prepared, and knowledgeable. Mitch has been my service advisor for my past 4 BMW's, and he is hands down....the ultimate best!! Doug Strobar, his leader, also extremely amazing!!! Doug and Mitch care about me as a customer, but more importantly...as a member of the Chapman BMW family. I will not purchase another vehicle, unless it's from Chapman...ohhhh, and while I was here... read more
Business response:
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman BMW on Camelback
"Gary was exceptional with his customer service! He went..." Gary was exceptional with his customer service! He went way above the expectations to ensure that my vehicle was properly taken care of in a timely manner. He was very friendly and made sure my experience was the best it could be!! Thank you Gary and I recommend him to anyone looking for the best customer service experience.
Business response:
Thanks for leaving a review, and mentioning Gary. You're right, Gary always going above and beyond. We'll be sure to share your praises with him. - Your Friends at Chapman BMW on Camelback
"This is a 5 Star Service Department. I brought in our..." This is a 5 Star Service Department. I brought in our 330i that had a random stumble on start up. Of course it did not act up for them but they did not give up checking everything they could. Finally they contacted Corporate which suggested a complete electrical update. This team never gave up and the stumble appears to be corrected. Thanks for all of your efforts in solving this issue.
Business response:
Thank you for your review. We are happy to hear that you have such a good experience when visiting our dealership! We greatly appreciate your business and we look forward to serving you again. - Your Friends at Chapman BMW on Camelback
"SMOOTH, EFFICIENT, TRANSPARENT. I traveled 2200 round..." SMOOTH, EFFICIENT, TRANSPARENT. I traveled 2200 round trip to purchase my vehicle from Chapman. After browsing the many web sites and contacting numerous dealerships I found my best value here. When we settled on "out the door price" purchase by phone, they fully disclosed all cost involved in writing. My sales rep was Linda Daub and when I arrived car was showroom clean and ready to go. Paperwork was ready to go and orderly. Staff was friendly and quickly responded ... read more
Business response:
Thank you for your review! We are happy to see that you had a good experience. It is always our goal to give all of our clients the best experience possible and ensure that all of your vehicle needs are met. - Your Friends at Chapman BMW on Camelback
"Steve Murphy at Chapman on Camelback has bent over..." Steve Murphy at Chapman on Camelback has bent over backwards to keep us up to date during the build. He personally delivered the car and brought along BMW Genius Ray Small to get set up and going. Thanks Steve
Business response:
Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Chapman BMW on Camelback
"Steve was the best! Kind,patient,professional and made..." Steve was the best! Kind,patient,professional and made our buying experience so easy! And he went above and beyond to deliver the vehicle to our home. We will give his name to all of our friends who are in the market! Thanks so much for everything Steve
Business response:
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman BMW on Camelback
"Wow! What a great experience buying a car! James &..." Wow! What a great experience buying a car! James & Anthony were very knowledgeable, professional, friendly but most of all patient with me. I was apprehensive when I drove up but they both changed everything. My experience was excellent from start to finish! If interested in being treated right go visit them, you will be happy you did!
Business response:
Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman BMW on Camelback
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 3,120 reviews.
When is BMW open?
BMW is open now. It will close at 9:00 p.m.