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BMW

4.4

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

9881 Research Dr, Irvine, CA, 92618, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.43,667 reviews
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Frank Johnson's profile image
Frank Johnson 
4 years ago

"I wanted to like this place because we found the van we..." I wanted to like this place because we found the van we truly wanted and at first, they were truly friendly, The sales people were available at anytime when selling the car and communicating with us. Once the car was sold, could not connect with anyone regarding the maintenance of the van. It needs an oil change that wasn't done before we got the van. The wipers are old. The foot panel on the driver side is falling off. I was told we will receive XM radio for a who... read more

Sam Rezaei's profile image
Sam Rezaei 
4 years ago

"Hi, I'd like to speak with someone at the dealership..." Hi, I'd like to speak with someone at the dealership about service for a vehicle VIN#WBA13AG00MCG33092 Dear BMW car dealer, I bought brand new BMW X3 with extended full warranty for five years or 120,000 miles at Newport Beach BMW dealer. This car has been done only three services. And I couldn’t able to do forth services. Because I was out of country for my father funeral when I was coming back to home after two weeks and I got stock over there for eleven months beca... read more

suitangi1's profile image
suitangi1 
4 years ago

"Bought a dealership owned BMW with 8000 miles on it. We..." Bought a dealership owned BMW with 8000 miles on it. We were told by the salesman that the 8000 miles would be added to the warranty of maintenance. When we brought it in for service we were told that the warranty was expired. They would not honor what they had promised us when we bought the car even though the first 8000 miles were used by the dealership. This is our 4th BMW. The next BMW will not be bought at IRVINE BMW Dealership. Beware of false promises! 

Tony's profile image
4 years ago

"Financial department will ruin your credit history and..." Financial department will ruin your credit history and wouldn’t even try fix, reply. Manager Jamil is a liar and piece of .... law suit is coming soon... 

Kilo65's profile image
4 years ago

"Horribly customer sales service towards my wife Leilani a..." Horribly customer sales service towards my wife Leilani a perspective buyer who has dealt with Mr Quinn from her first purchase at Riverside BMW in 2017. Continued to delay and lead her on with false claims that he could beat any deal and please give him a chance at Irvine dealership. She’s waited since May for a deal and its been one excuse after another with delays, horrible deals and inflated vehicle prices, less vehicle for more for a woman that is VP in sale... read more

Kilo65's profile image
4 years ago

"Horribly customer sales service towards my wife Leilani a..." Horribly customer sales service towards my wife Leilani a perspective buyer who has dealt with Mr Quinn from her first purchase at Riverside BMW in 2017. Continued to delay and lead her on with false claims that he could beat any deal and please give him a chance at Irvine dealership. She’s waited since May for a deal and its been one excuse after another with delays, horrible deals and inflated vehicle prices, less vehicle for more for a woman that is VP in sale... read more

Davidkofoed's profile image
Davidkofoed 
4 years ago

"The worst car experience ever ! I bought a brand new BMW..." The worst car experience ever ! I bought a brand new BMW and noticed defect on trunk next day . We brought it in to service and had n even worse experience .They lied to us and have had the car for over two weeks admitting a factory defect . Not once did we hear from the GM only from his assistant a few times . 

Disappointed in ethics's profile image
Disappointed in ethics 
5 years ago

"Did not abide by what I was told" Drove 90 miles to get a car..but was told I could not have a licensed dealer ( that I would pay for) confirm the advertised state of car if I purchased it first.....that’s different than I was told before I drove there or what I was told on the lot before discussing with mgr. Mgr said once purchased, if anything was wrong It was not their responsibility..That attitude stopped the sale...as it raised concern on the auto meeting advertised state. 

Helen's profile image
5 years ago

"Failed to disclose accident information" We bought a certified 2016 BMW 535i on 10/26/2019 from Irvine BMW dealership. During the purchasing process, we were told that the car has no accidents at all and their staff even showed us the copy of carfax with a clean history. Recently, we noticed that the color of rear door on the driver side looks slightly different than other parts, and the rubber seal of the door is deformed. We took the car to an auto bodyshop and the staff immediately pointed out that the door was repaired ... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 3,667 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.