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BMW
- Automotive
- Irvine, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
9881 Research Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I called because my airbag and seatbelt lights came on. I saw that there was recall issued on the airbag so I decided to call Irvine BMW to confirm. I called and gave them the VIN. The scheduler checked and told me to come in for a diagnosis. I thought that was all under the recall. I made a appointment for 5 days later and looked forward to get rid of the red lights on my dashboard. Over the weekend, I received a text from Maz in Sales suggesting that I should take a look at new cars while I am there for service. I was neve... read more
I came to this place because my 2012 X5 was leaking oil on November 1, 2016. After 2 hours of placing my car there, the adviser call me. He informed me that the leaking problem is very terrible. Irvine BMW would need 2 days to fix it; and the cost is $2,800. I thought that was too much so I refused the repair. Irvine BMW charged me $170 for looking at my car. I brought my car to a Santa Ana shop. My car is completely fixed in one day November 2, 2016; and the price? $700.
i drop off my car for service. my z4 adaptive headlamp is not working while im driving. but you can only notice when its gets dark. i told everything what they need to know about the problem to MR. BROOK PETERSON yesterday . BROOK PETERSON called me today and there is no problem on the vesicle. i asked, did technician, test drive the car to make sure its works properly? he said NO. they tested with the computer.... i asked, than how do you so sure, with out driving my car? i told him that, they have to turn steering wheel wh... read more
Hello To begin with a brief background about my self I am a double board certiified MD in Neuropsychiatry and Sleep Medicine and also A Forensic Expert for the State of CA We have been loyal BMW customers for over 10 years having bought more than 8 BMWs or so We went to Irvine BMW and were greeted by a salesperson who took us to this other saleperson at the desk named Montaya The sales person asked Montaya if he could help me, my wife and our 10 yr old, Montaya curtly replied "Why Cant you" After the other sales person expla... read more
Irvine BMW misrepresents needed repairs and tried to cheat me. I needed New Battery, Oil Change and Cigarette Lighter had no power. Service Advisor quoted $1400.00 for Fluid Checks; $800.00 for New Battery; and advised Thrust Bushings were leaking and needed replacement for $1800.00. I asked Advisor "What is leaking from Thrust Bushing?" Advisor said it's a "Technical Issue and needs replacement". I said "No Thanks" please do Oil Change and Service Cigarette Lighter. Wait 3 days and Advisor calls to say car is ready to be pi... read more
They are very nice and friendly when you buy or lease the car. They promise the moon and deliver nothing. And don't EVER lease a car from them. They will tell you all the things "that don't matter" when you return the lease and then they really get you when you try to return a car that looks better than the new ones in the showroom. They will get you for tires, little imperfections on the paint that was there from the factory, windshield, and everything is $400, $900, $300 for a tire with more than 3/16" depth left. I have o... read more
Service is bad and place looks like a mess . Been three twice for same issue with no response , I will never go there again and will move to another service center.
This dealership has no consideration or concern for consumers. They just care about taking the the most money they can from unaware customers and then leaving the customer to the service department to clean them out of any money they had left over. Some of the sales guys there are incredibly deceptive and dishonest. The service center is equally bad because they try to push heavily overpriced and sometimes unnecessary services. Management is unresponsive and generally unavailable - not surprising in a shop like this. Be care... read more
I went to this Irvine BMW to return my lease and lease another BMW from them. During the negotiation the sales person Maz was very rude to me and was very deceptive in offering me a deal. He kept suggesting loaner vehicles to me which I thought were new cars. They also tried cornering me into leasing from them by saying I could only lease my car from Irvine BMW because "they put the paperwork in already" after hearing that i quickly left the dealership. They are not honest, beware of them trying to sell you their loaners and... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,667 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.