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BMW
- Automotive
- Irvine, CA
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
9881 Research Dr, Irvine, CA, 92618, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
They were making all the excuses they can to not have my car repaired. As simple as fixing the wiper that wouldnt clean all the way throughout the windshield. I had some other minor issues but i just decided to take it to different dealer. The service manager and the employee were making excuses.
Have you ever heard of You have to replace your ENGINE because you did NOT use BMW OIL FILTER??!! This is the kind of CRAP that you will get at Irvine BMW. Amazing service location.
In my opinion the answer to that question is "ABSOLUTELY". Went to by a car in December and all was okay until I agreed on a deal. After that everybody from sales to finace to management went into slimy used car salesman mode. After a 2+ hour wait, during which our salesman and seemingly everybody in the dealership disappeared, to see a finace person we had every slimy sales tactic thrown at us from the bait and switch to the hard sell for paint sealant. After 5 hours at the dealership we were sent on our way with a cursory ... read more
The absolute worse experience ever! This is the second time I have had my car serviced in the past year. Both were awful experiences. I will never come here again. I brought my car in for routine oil change. It took two days to complete, never got a phone call, had to call several times, service advisor was never available. I got even worse service in the loaner car department. If time is not an issue, you have hours to kill and have very low standards, you wont mind taking your car here for service. Otherwise stay away! I w... read more
Worst experience ever. False advertising. Untrustworthy. Would say anything to make a deal. Management unresponsive. Will never go back. Just bought from Crevier today and what a great experience. I actually enjoyed this buying experience with Crevier. I have been a BMW owner for 20+ years. Note that I did not list the employee name because I do not blame him for the experience. He did fine but his surroundings are corrupt.
I towed my car in yesterday 12/20/2013 for service . My car has the extended warranty and the service consultant Justin Slogar kept arguing with me that I have no extended warranty but finding out after 45 minutes that he entered the wrong Vin number "go figure". I got the service papers and the rental request to which is covered under my extended warranty. I went to get my rental and I gave them my insurance ,driver license and credit card. The person at the rental desk tells me that I'm restricted from the rental and this ... read more
Irvine BMW = CROOKS Let me start off by saying that I have never written an online review before, ever. However, the disaster that is Irvine BMW pushed me to write this. I purchased a pre-owned BMW M5 a few weeks ago. I went ahead and purchased from a main dealer expecting a car that has been properly inspected prior to my purchase. Boy, was I wrong! This car was purchased as a second/weekend car and I expected it to be without defects. At the very least they should have been identified prior to my purchase. The first time I... read more
My brand new BMW has about 4k miles on it and the "drive train malfunction" light came on and the car was undrivable. Called Irvine BMW, since that is where we had bought our three cars, and service lady rudely said they were just too busy and to perhaps call back the following Monday. Well now I am stuck. We called Crevier BMW and they said that a drive train malfunction has an obvious priority and immediately sent a tow truck and gave me a courtesy vehicle. Unbelievably bad service from Irvine.
I should have known that this dealership was trouble before I signed the paperwork for my car. I was warned by friends, but the salesman I was working with was a nice guy, so what could go wrong? I ordered my car exactly the way I wanted it, waited 3 months, and before I took delivery, the salesman had left the dealership. He was replaced by someone that actually told me to go somewhere else when I wasn't happy with something. Really? When the car was delivered, it had a rattle that was unacceptable to me and I stated it nee... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.4 star rating with 3,667 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.