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BMW
- Automotive
- Alexandria, VA
About this business
Location details
499 S Pickett St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Malik provided top notch information and advice. The process could not have been smoother. He took me through the various options and helped me decide on a wonderful X3. The buying experience from Malik all the way through financing and the helpful technology tutorial was efficient and professional. I would highly recommend this dealer.
Business response:
TBF, Congratulations on your new & wonderful BMW X3! We are so happy to hear that Malik provided top notch service, in turn, giving you a smooth process. Enjoy! All the best, BMW of Alexandria
After a 3 year lease of my 328xi, my Client Advisor Osman Aberra hooked me up with a fantastic deal to buy it! Osman took the time to get to know ME, my situation, my needs and found a way to get me a fantastic rate, to make the car I love my own! The end of term service and detail he arranged for was perfect and he even went the extra mile to give me a gift of micro car models of the new i8 for my two young sons. Osman made the daunting process of buying out my first lease a true joy. He has my gratitude, has earned my trus... read more
Business response:
Bill, We couldn't be more obsessed with this review! We truly appreciate you taking the time to share it and are happy to hear that Osman made you feel right at home. We know the buying process isn't the most entertaining, but we appreciate you letting us go the extra mile to provide you a fantastic buying experience. All the best, BMW of Alexandria
I cannot say enough of the positive experience We had dealing with Paul Blakeman and the BMW Alexandria staff! The went up and above to make our buying experience a great one! Paul was one of the best salesman I have ever dealt with for listening to your needs and helping you through the process! Will buy my next BMW from them! Thank you Guys for a great experience! Debi Luper
Business response:
Debi, Thank you for taking the time to share your experience with us! We are so happy to hear that Paul went above and beyond during your time working with us. Enjoy! All the best, BMW of Alexandria
BMW of Alexandria restored my faith in the car purchasing process! My sales rep Leigh Ross was magnificent! He was knowledgeable, personable and just plain genuine. It was like working with a friend. I will definitely refer my family and friends to BMW of Alexandria and Leigh. 1st class service from beginning to end!
Business response:
T. Boyd, Thank you for giving us the opportunity to restore your faith in the car purchasing process. We aim to make you feel like our lifetime friend and family and are happy to hear that Leigh did just that. All the best, BMW of Alexandria
I am more than pleased with my new car, the X4. Jeff, my adviser, really took his time to explain to me the car features, give me time to make decisions, not pushing. It was an overall great experience for me and my family. Thank you!
BMW of Alexandria's Sales & Service Representative, Malick Faye, and his supporting team were 1st Class all-around. Malick, in particular, demonstrably understood the importance of striking the right balance between the urgency in closing a sale and the urgency of maintaining the requisite level of service after a sale. Well done and commendable all-around, once again. Kudos to Malick & to the senior management there at BMW of Alexandria!
Malick Faye in BMW of Alexandria was such a great help. Despite our indecisiveness, he was very patient and helpful until the very end. Thanks to him we got a great deal on our preowned 3 series. He answered all our questions and never showed any signs of discomfort or lack of interest. Very hardworking and passionate about what he does. Definitely recommend him! Thanks
Business response:
Tjddls, Congratulations on your preowned BMW 3 Series! We can't thank you enough for the kind words about Malik. Looking forward to assisting you in the future! All the best, BMW of Alexandria
I and several family members are BMW owners and have been for quite a number of years. I have experienced great customer service and not so great customer service in years of buying BMWs. I researched the vehicle I wanted in the DMV (including options and color) and I kept coming back to BMW of Alexandria. The first time I visited the location, I was satisfied with my experience, and I immediately knew this was where my next BMW was coming from. I communicated with Al Milani with my expectations and he had Dennis Leber (exce... read more
Business response:
DCTAG, Congratulations on your newest BMW! We are so happy that you research kept you coming back to us. We pride ourselves on excellent customer service and are happy to see you received nothing short of that. Enjoy! All the best, BMW of Alexandria
I recommend BMW of Alexandria. Hugo was so helpful! He answered all my questions and made the whole process so much easier than any prior car buying/lease experience. It turned out to be my first lease and I'm glad that I made that choice. The entire ream was so great!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 3.8 star rating with 2,682 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.