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BMW

3.8

About this business

Location details

499 S Pickett St, Alexandria, VA, 22304, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunMidnight to 6:00 p.m.
3.82,682 reviews
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Agab's profile image
Agab 
9 years ago

Hugo F. Coz Jr. help me buy a used car. He was great! He was very prepared and able to answer all of the questions we had about the car that we were buying. His customer service was superb! We'll definitely recommend him! 

Business response:

Agab, Congratulations! We are happy to hear that Hugo was very knowledgeable during your experience of purchasing a new vehicle with us! Enjoy, BMW of Alexandria 

Walter's profile image
Walter 
9 years ago

Jeff Rodriguez has a passion for his job, and he does it very, very well. I was in love with a BMW X-3 for a long time, and Jeff help me to get my dream come true !! He assist me and provided different options until I got the car I wanted. I commend Jeff for his professionalism and his eagerness to help the customer. I recommend him to my friends, and anyone who is looking for a BMW or any other car. Also want to thank BMW of Alexandria and the finance department, they made me feel like family and I never felt under pressure... read more

Business response:

Walter, Congratulations on making your dreams come true with a new BMW X3! We are so happy to hear that because of Jeff's professionalism and eagerness to help, provided you with a spectacular buying experience. All the best, BMW of Alexandria 

Shannon0491's profile image
Shannon0491 
10 years ago

I came in with my mom looking for my next car. Michael Wilbert was a great help. We spent about 6 hours with him over the course of 2 weekends and were able to find the perfect car for me. He was open to negotiation, thorough with his paperwork, peppy/friendly, and agreeable to service on the bumpers I requested. Additionally, he assisted in registration and insurance on the spot so I didn't have to worry about it after the fact. I would recommend Michael to anyone looking to purchase a beautiful, quality car. 

Business response:

Shannon0491, Congratulations to you on your new car! We love to hear that Michael was such great help during this exciting time. Thank you for taking the time to share your experience with us. All the best, BMW of Alexandria 

M Pope's profile image
M Pope 
10 years ago

We worked with Michael Wilbert when buying our X3. He offered a friendly, knowledgeable and fun experience. He asked questions about our level of experience with the technology, driving systems, etc. and adjusting his interaction accordingly. The price negotiation process was straight forward and free of the typical BS one might expect. Even after we bought the car, when many car salesman would be 'done' with us, he was our point person in working with other departments (service, body shop) when we needed a few things done. ... read more

Business response:

Mindy & Steve, Congratulations on your new BMW X3! We are so happy to hear that Michael was able to make your perception of an exhausting and frustrating experience a very pleasant one. We look forward to the continued relationship! All the best, BMW of Alexandria 

Pete's profile image
Pete 
10 years ago

Had an great experience working with Jeff Rodriguez purchasing a certified pre-owned BMW. He was extremely friendly and patience helping us select and purchase our car. We also worked with AK Sebih who did a great job of outlining all of the plan options to protect the vehicle after purchase. Finally, we worked with Lila Branch who was a huge help running through all of the features of the car. 

Business response:

Pete, Congratulations on your Certified Pre-Owned BMW! Thank you for sharing your experience with Jeff, AK, & Lila - we are thrilled to hear that they were friendly and patient. Enjoy! All the best, BMW of Alexandria 

Edward Shannon's profile image
Edward Shannon 
10 years ago

Jeff Rodriguez helped us identify the best car. The right model and mileage at the right price. Great job. We would definitely recommend Jeff to friends, family and colleagues looking for a BMW. 

Business response:

Edward, Congratulations on your new BMW! We are so happy to hear that Jeff helped you identify the best vehicle and left a lasting impression to garner recommendations to friends and family. All the best, BMW of Alexandria 

Claudio's profile image
Claudio 
10 years ago

Hugo Coz Jr. from the moment we spoke , put me at ease and I knew I was dealing with a very personable and professional individual. He dealt with me as if we had known each other for years. He didn't try to overwhelm me with conversation but at the same time was inviting and engaging. Just the right amount of interaction, tailored to the individual I'm sure. He will definitely get my business again in the near future and I am already telling the people I work with, how wonderful my experience was at BMW of Alexandria. Thank ... read more

Business response:

Claudio, Thank you for taking the time to share your wonderful experience with us. We strive to make this experience as personable as possible. Congratulations! All the best, BMW of Alexandria 

Joseph 31's profile image
Joseph 31 
10 years ago

Jeff Rodriguez is very friendly, helpful and gave us excellent customer satisfaction in the purchase of a car for our daughter. An excellent salesman and I will highly recommend him to anybody. 

Satisfied's profile image
Satisfied 
10 years ago

After looking for the past few months for a used BMW 5 series in great condition with low mileage, my husband and I finally found what we were looking for at BMW of Alexandria. We purchased a used BMW 528xi (gorgeous) on March 21st. Our sales consultant was Jeff Rodriguez. Jeff was extremely helpful during the purchase process!! We're very grateful for his attentive service. He was patient...not pushy & very approachable, courteous & knowledgeable. We're very grateful to him & will definitely recommend Jeff to family & frien... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 3.8 star rating with 2,682 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 7:30 a.m.