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BMW
- Automotive
- Alexandria, VA
About this business
Location details
499 S Pickett St, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
I recently signed my 2nd lease with this dealership. Hugo Coz, handled my transaction with perfect efficiency and professionalism. I hate spending time at a dealership, and he was happy to work with me primarily over the phone and via email. I would recommend Hugo and this dealership to anyone looking for a similar experience.
Business response:
nhr1600, We thank you for leaving us a 5 star review! We're glad that Hugo was able to help you throughout the leasing process and we look forward to seeing you again! Best, BMW of Alexandria
I had a positive recent experience buying from BMW of Alexandria. My sales adviser was Malick Faye, who I found to be a very knowledgeable professional and all around great person. I was considering several options based on family needs, and Malick was incredibly helpful in all aspects, patiently advising on each and every step. The whole process was very straightforward and clear from the beginning till the end. I also would like to mention service adviser Courtney Osborne, who helped to solve minor delivery related issues.... read more
Business response:
sk, First off, thank you for taking the time to give us this 5 star review along with your kind words of your experience! We are happy to hear that everything went to your liking. Also, congratulations on your new vehicle! We hope you enjoy every minute of it and look forward to seeing you in the future. Best, BMW of Alexandria
We have been a customer of BMV of Alexandria for several years because we own two BMW's and bring them here for car maintenance. We have been pleased with the quality of the service. For that reason, we came to this dealer when we were ready to purchase a new car. The salesman, Michael Wilbert, was very knowledgeable, professional, courteous and he made the process very easy for us. Mr. Sebri, the finance representative, was also very helpful and thoroughly explained all of the paperwork (lots). We love the new car and would... read more
Business response:
Congratulations on your new BMW! We can't thank you enough for sharing your experience with us and for being a loyal client of ours for years. We look forward to many more! All the best, Dealer Rater
Jeff Rodriguez helped us purchase a new X5 and we couldn't be happier with our purchase. We recommend him to anyone looking for a knowledgable BMW sales associate. He is very patient and thorough in explaining the different options and features available and also got us a great price for our new vehicle and for our trade in. You do not feel rushed throughout the whole process at this dealership and my husband and I appreciated that.
Business response:
Neha, Congratulations on your BMW X5! We know that this is an exciting moment for you so we want you to feel completely comfortable and take your time. Thank you for this valuable feedback! All the best, BMW of Alexandria
First time purchase at this dealership so kudos to Jeff for spending so much time with me. He was patient and cordial throughout the process even though I was being finicky about my requirements. Even stayed way after the store closing while showing me different cars, but we did not find the exact options I was looking for in the lot. My old car was an E90 sports, so getting into a F30 was quite a bit of a change in ride and performance for me. A couple of days later Jeff chased me down and told me that they just got a car t... read more
Business response:
Neeraj, Congratulations on your "CPO 335i" - love that nickname! We are so happy to hear that Jeff was able to find the exact BMW for you. Thank you for giving us the opportunity to earn your business and we look forward to the continued relationship. All the best, BMW of Alexandria
Jeff Rodriguez was super. He was one of the top salesmen I have every dealt with. He made my experience 100% hassle free, and for that I am grateful.
Business response:
J-loves her BMW, Congratulations on your new purchase of a BMW! Were happy to hear that Jeff made if 100% hassle free. Enjoy! All the best, BMW of Alexandria
Got a 328i BMW with excellent service. Great first time experience for buying my first car. The service was incredible by Jeff! Every question I had was answered immediately with great information. Once again a great experience at the dealership and with Jeff!
Business response:
MannyG, Congratulations on your BMW 328i - excellent choice for your first car! Happy to hear that Jeff was very informative. All the best, BMW of Alexandria
My first car, first BMW and birthday Gift- EXTREMLY THANKFUL AND FILLED WITH JOY! Excellent customer service. Answered all my questions thoroughly. Made the buying process simple and straight forward! Recommend 100%, someone genuine with values and straight forward! Thank you Jeff
Business response:
M3LLO, Congratulations on your first car - so happy you chose it to be an BMW! And Happy belated birthday! We hope you enjoy your Bimmer and look forward to assisting you in the future. All the best, BMW of Alexandria
Nasir was very helpful in finding the exact car and features I wanted in my new car. He and his boss was very persistent and accommodative in making the car sale and I would recommend his service to anyone who is thinking of purchasing/leasing a BMW
Business response:
annich07, Congratulations on your new BMW! We appreciate you taking the time to share your experience with us. Enjoy! All the best, BMW of Alexandria
Frequently asked questions about BMW
How is BMW rated?
BMW has a 3.8 star rating with 2,682 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 7:30 a.m.