This profile has been claimed by the business owner or representative.
BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Positive experience overall. I came back 3 separate occasions, two of which I test drove the car I bough. Entire staff was very professional.
Scott made me feel like I was in good hands throughout process instilling trust ,.efficient & thorough
Lauren was outstanding from my first inquiry to the final sale. She found me exactly what I wanted, no pressure and very responsive.
From the very start, which was an email inquiry, the experience with Scott & Otto’s BMW was smooth and enjoyable. Working with Scott was truly an easy process. He’s knowledgeable, sincere, straight forward, but also provided the care and attention anyone looking to make an investment would want. He always made sure questions were answered and made us feel comfortable in the environment (during this unprecedented time) we were in. We appreciate his enthusiasm and making the experience fun for us. Thanks Scott!
Justice and the Otto team made my purchase a great experience and I would recommend anyone to check these guys out.
Brian D and Ian at Otto's BMW were both a pleasure to work with. Great guys, clear communication, and smooth service. Thanks for helping us end the year in style!
Business response:
Many thanks for your kind words for the assistance provided by Brian and Ian M. Enjoy 2022 in you new BMW and many thanks again from all of us here at Otto's.
Buying a car in 2021 was quite challenging, Brian was very helpful in finding the right car that fit my wish list. He was very patient and answered all of my questions. I have had the car for about a month now and I love it.
Business response:
We are delighted to hear Brian was able to assist you so effectively. We always want to help you find the BMW that is just the right fit for you. Many thanks for choosing Otto's!
Lauren was an extremely helpful and conscientious salesperson. She made the trade in if my old car and the lease of my new car fast and efficient. Would refer to a prospective customer.
Business response:
We are so pleased to hear Lauren was able to assist you so efficiently and effectively. Many thanks for choosing Otto's BMW!
Otto’s is awesome! Professional staff and very easy to work with. I am a very satisfied customer!
Business response:
We are thrilled to hear you were so pleased with your purchase experience. Making it easy for you is the Otto's BMW way of doing business. Many thanks again and best wishes for the New Year.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.