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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Lauren has given me the best experience while I was there looking for this specific vehicle a 2016 BMW 340i M Sport. Her being kind and helpful through this whole process has given me a great experience buying this vehicle from her dealership and I appreciate her time and effort with everything. Now I have my dream car with the perfect specs that I been looking for awhile and I thank Lauren for everything.
Business response:
Outstanding! It is truly gratifying to hear Lauren was able to assist you so effectively in finding just the BMW you dreamed of. Enjoy the New Year in your 340 and many thanks again from all of us here at Otto's BMW!
The whole experience from the beginning to driving off the lot was great! Ian worked tirelessly to get an allocation for my X6M - he really drove the whole process.
Business response:
Thank you for your outstanding endorsement of the purchase experience delivered by Ian M. Enjoy the New Year in your X6M and many thanks again for choosing Otto's BMW!
Scott made my first experience buying a car extremely informed, straightforward, and enjoyable! He was very easy to work with and never made me feel rushed or like he was trying to push the car. He was there to answer my questions and facilitate the transaction. Overall fantastic experience!
Business response:
We are happy to hear Scott made your first car buying experience the informed and enjoyable experience it should be. Best wishes for the New Year and many thanks for choosing Otto's BMW!
Scott was very helpful and responsive throughout the entire process! It was seamless and easy.
Business response:
Making it easy for you is always our goal. We are so pleased to hear Scott assisted you so efficiently. Many thanks for choosing Otto's!
We really enjoyed working with Lauren. She was so transparent, respectful of our time, and knowledgeable. It was a pleasure working with her from the introduction to delivery of our new car. Thank you for a very pleasant experience.
Business response:
Thank you for your wonderful compliments for the assistance delivered by Lauren on your recent purchase. We are delighted to hear you were so pleased. Best wishes for the New Year from all of us here at Otto's BMW!
Scott is professional and honest. This is the second vehicle we purchased from him. He answered all of our questions and made the process easy.
Business response:
We are so pleased to hear that Scott has once again delivered a great purchase experience for you. Best wishes for the New Year and many thanks from all of us here at Otto's BMW!
I have had the pleasure of dealing with Justice Mogano and Otto's BMW for almost eight years now with three cars and two SUVs. For me, Justice is the perfect salesman. He has a warm personality, no high pressure tactics, knowledgeable and most important to me, Honest. He wants to make a sale but more importantly, he wants me to be happy. As for Otto's service, the BEST. I have dealt with Melissa Gibson for some time now and she is a great representative for Otto's service. No pushing to get some service done that isn't neede... read more
Business response:
Thank you for your wonderful compliments for both Justice and Melissa. We are thrilled to hear you have continued to be so pleased over the years. Your long time loyalty and satisfaction is so important to us. We appreciate the distance you travel to do business with us. Best wishes for the New Year from your friends here at Otto's BMW!
Great Atmosphere and very friendly staff. Ian Martin knows what he is doing and how to take care of his customers. I am very satisfied!!!
Business response:
Thank you for your wonderful compliments for the assistance provided by Ian M. Best wishes for the holiday season and the coming new year from all of us here at Otto's BMW!
Great service and customer experience was exceptional. Robert Madden was amazing to work with and we will be repeat customers.
Business response:
We are delighted to hear Robert M and Janelle delivered the exceptional experience we always aim for. Best wishes for the holiday season and the new year from all of us here at Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.