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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"This was the absolute smoothest car buying process I’ve..." This was the absolute smoothest car buying process I’ve ever had…and the customer service was impeccable. Justice is a rock star. Will definitely call him in a couple years for the 2023 X6!
Business response:
We are thrilled to hear of your outstanding experience working with Justice! Many thanks for choosing Otto's BMW!
"A beautiful show room and great personalize service! Love..." A beautiful show room and great personalize service! Love my new certified pre-owned x1 and would definitely use this dealership again in the future.
Business response:
We are happy to hear you enjoyed our facilities and personalized service from Justice and our team. Many thanks again for choosing Otto's! BMW!
"I highly recommend this dealership. Friendly and..." I highly recommend this dealership. Friendly and knowledgeable dealers, who were patient and detailed. Clean, open facility. It was a great experience all the way through. I'd recommend Ian to anyone.
Business response:
We're pleased to hear you enjoyed our facilities and your purchased experienced delivered by Ian W. Many thanks for choosing Otto's BMW!
"Where to begin? I've purchased a total of 8 cars from..." Where to begin? I've purchased a total of 8 cars from dealerships, both new, cpo and used. Lauren at Otto's BMW is not only the best car sales professional I have ever worked with, she is one of the best sales professionals I have ever had the pleasure of working with. My path to this bucket list car purchase was labyrinthian for a number of reasons. Lauren's attentiveness, communication and attitude made this entire journey a wonderful story to tell as opposed to a ... read more
Business response:
We are thrilled to hear Lauren delivered an experience that made your bucket list purchase the wonderful experience you were looking for. Many thanks from all of us here at Otto's BMW!
"Great experience...first BMW CPO & Scott was able to get..." Great experience...first BMW CPO & Scott was able to get my deal done within the time frame that I needed. Had service work done two weeks later & Frank was awesome as well.
Business response:
Thank you for your wonderful compliments for both Scott and Frank. We're delighted to hear you were so pleased with our sales and service teams here at Otto's BMW!
"I drove 5.5 hours to negotiate a deal at Otto's trading..." I drove 5.5 hours to negotiate a deal at Otto's trading in my car for a new purchase. Got there at noon and drove off with new car by 6 pm that day. Salesman Ralph Nofsinger was a pleasure dealing with and he jumped thru hurdles getting my deal complete so I could leave that day with my new car. Purchasing a car out of state took extra steps and everyone at Otto's were very professional. Noel Montesano in Financial Services was very helpful also. A first class deal... read more
Business response:
Thank you for driving so far to see us! We are glad Ralph and the team were able to facilitate the purchase that was right for you!
"Robert was great!!! Was very patient with us as we..." Robert was great!!! Was very patient with us as we couldn’t decide among the many awesome car choices. And this was during a time when other dealers had no selection and were pricing over msrp.
Business response:
We are so pleased to hear Robert was able provide the purchase experience that suited your needs so well with the selection you desired. Many thanks for choosing Otto's BMW!
"Today I purchased my first BMW! What an amazing..." Today I purchased my first BMW! What an amazing experience ! First class all the way! Scott Gately made sure I was happy, comfortable and got the car I wanted!
Business response:
Thanks Otto's
"I've known Scott for at least 10 years and it is my 2nd..." I've known Scott for at least 10 years and it is my 2nd CPO X3 purchased from Otto's. While I am not a new car every 3 year person, Scott is definitely my go to person when the time comes for a change. He is so welcoming and treats our whole family as if we are part of his family! Otto's overall offers quality CPO vehicles and great service. Enjoying my "new" car and all the bells and whistles. Thank you Scott!
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Scott and thank you again for being a valued and loyal member of the Otto's BMW family.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.