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1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Best dealership I have ever purchased a car from. I have..." Best dealership I have ever purchased a car from. I have purchased 5 new cars here and have loved every one of them. Best service also.
Business response:
Outstanding! Thank you for your endorsement of our sales and service team and many thanks for being a valued and loyal member of the Otto's BMW family!
"Justice is wonderful to work with in every aspect. He is..." Justice is wonderful to work with in every aspect. He is extremely knowledgeable and professional and takes care of every detail of the purchase with perfection. Otto's customer service team is outstanding and always ensure that your service visit is a comfortable experience.
Business response:
Thank you for your wonderful compliments for Justice. Taking care of the details makes the difference. Many thanks as well for your kind words for our service team as well. We appreciate your ongoing loyalty and for being a valued member of the Otto's BMW family.
"Personable, professional, and knowledgeable; Scott Gately..." Personable, professional, and knowledgeable; Scott Gately made my experience buying a certified pre-owned X5 smooth, fast and fair; providing multiple deal options with complete transparency.
Business response:
We're so pleased to hear Scott was able to provide all the information you needed to purchase your X5 with confidence. Many thanks from all of us here at Otto's BMW!
"We are repeat customers who have been extremely pleased..." We are repeat customers who have been extremely pleased with the sales and service departments at Otto’s BMW. We intend to continue to purchase or lease our cars there.
Business response:
We are thrilled to hear you have been so pleased with our sales and service teams. Thank you for being loyal and valued members of the Otto's BMW family.
"Scott was great. Extremely knowledgeable and..." Scott was great. Extremely knowledgeable and professional. I was comparing BMW to Audi and Scott’s performance was a big reason I chose BMW. Thanks.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Scott. We are delighted to hear you were so pleased. Many thanks from all of us here at Otto's BMW.
"Otto's offers fantastic customer service. Brian made the..." Otto's offers fantastic customer service. Brian made the buying process low stress and easy! I absolutely love my car and would definitely work with him again in the future.
Business response:
We're so pleased to hear Brian made purchasing your BMW the easy experience it should be. Enjoy the fall driving season and many thanks from all of us here at Otto's!
"I finally purchased my first BMW x4 and I love it!..." I finally purchased my first BMW x4 and I love it! Special thank you to my client advisor Jay Miller he was awesome and provided me with an experience that I will never forget!
Business response:
Congratulations on you new X4! We thrilled to hear Jay delivered the awesome experience purchasing your BMW should be. Many thanks for choosing Otto's!
"After the remarkable and unforgettable experience of..." After the remarkable and unforgettable experience of purchasing our first vehicle at Otto's, when it came to acquiring a new vehicle, Otto's BMW was the first place to come in mind. We were looking for a specific vehicle with a very specific package, and we knew exactly who to contact in order find it. Ian Martin, the agent that managed our first deal, was absolutely spectacular during that purchase and all other times we contacted him. This is why we contacted him fo... read more
Business response:
It is incredibly gratifying to hear of your wonderful experience with Ian. We are thrilled to hear that he was able to expertly facilitate your purchase, making the distance you travelled so worthwhile. Many thanks from all of us here at Otto's BMW!
"Jay was helpful and friendly and he really looked to go a..." Jay was helpful and friendly and he really looked to go a step beyond. We had an excellent experience and would recommend him in a heartbeat!
Business response:
Thank you for your wonderful endorsement of the experience provided by Jay on your recent purchase. We are thrilled to hear you were so pleased. Many thanks from all of us here at Otto's.
BMW has a 4.8 star rating with 2,194 reviews.
BMW is open now. It will close at 8:00 p.m.