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BMW

4.8

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

1275 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.82,194 reviews
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Tinman67's profile image
4 years ago

"Ok, so I’m sitting on a potential disaster. 6 hours from..." Ok, so I’m sitting on a potential disaster. 6 hours from home and a flat tire on my M5 on the Pa. turnpike. Friday afternoon to boot. Ottos was the nearest BMW dealer and I’m lucks to find them. A replacement tire needed to be ordered. Robert Johann was the lucks advisor to work his magic and get me back on the road. It did take some time to find and delivery the special order tire, but everyone at Ottos was grace-full, service minded and focused on getting me bac... read more

Curt.kaucher's profile image
Curt.kaucher 
4 years ago

"Great thorough service. Justice made sure I was..." Great thorough service. Justice made sure I was completely satisfied and that I knew all the features and benefits of the vehicle. Went to another dealer before going to Ottos. That dealership assumed I knew what I wanted and still hasn’t returned emails and phone calls from over two weeks ago. Glad I could give my business to Justice and Ottos. No buyers remorse when people make you feel comfortable and educated. Great work. 

Dave A's profile image
4 years ago

"Justice was very helpful in putting together the order..." Justice was very helpful in putting together the order for a Lease of an M4 three years ago and was just as helpful with purchase of my M4 at the end of the Lease. He has always kept me informed along the way as to what my options were in both the Lease and Purchase. 

Shawn S's profile image
4 years ago

"Mohammad was very friendly and knowledgeable. He ensured..." Mohammad was very friendly and knowledgeable. He ensured our experience was extremely easy and seamless. Would definitely recommend him to friends. Go see him today!!! 

Jenn_hm's profile image
4 years ago

"Brian was prompt in getting me my X5 build sooner then..." Brian was prompt in getting me my X5 build sooner then expected! I had been to another dealership closer to my home but they wouldn't even return my calls. He was a pleasure to deal with. 

Judith DeGeorge's profile image
Judith DeGeorge 
4 years ago

"Everyone was so friendly and helpful at Otto's! I felt..." Everyone was so friendly and helpful at Otto's! I felt NO pressure at all from the moment I entered the front door to my test drive to the moment I went home to think about purchasing my absolutely gorgeous new BMW! Scott Gately was wonderful to deal with not only because of his knowledge but also because of his warmth and patience. THANKS FOR EVERYTHING! 

James's profile image
4 years ago

"Friendly service and fair pricing! Ian is a pleasure to..." Friendly service and fair pricing! Ian is a pleasure to work with on the pre-owned side of the house! I drove from Rockville, MD to this dealership based on the limited inventory on this vehicle and stellar reviews. - Will refer my friends/family as well. James BMW M235i coupe (Certified Pre-Owned) 

wtphaze1ne's profile image
wtphaze1ne 
4 years ago

"I had the pleasure of meeting Wilmer Rodriguez who is the..." I had the pleasure of meeting Wilmer Rodriguez who is the GM while I was walking through the parking lot looking for the car I saw online. I arrived before the dealership was sculled to open and Wilmer took the time to help me, Wilmer also had one of his salesmen start his shift 1 hour early to help me and showed respect for my time, I thought that this was above and beyond customer service, and I knew at that time I was dealing with good people. From there Ralph... read more

peachcartel's profile image
peachcartel 
4 years ago

"I was looking for M2s, Matt was able to help me out and..." I was looking for M2s, Matt was able to help me out and give me a lot of good info. He spent a lot of time with me going through the pros and cons. Didn't end up making a purchase at this time, but was completely satisfied with the service. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 2,194 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.