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1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Overall fantastic experience, we couldn’t have asked for..." Overall fantastic experience, we couldn’t have asked for anything better. Scott was extremely knowledgeable and took the time to layout all the options. We’ll definitely be returning to buy another.
Business response:
Providing all of the knowledge you need to make an informed purchase is critical. We are pleased to hear Scott delivered a purchase experience that suited you so well. Best wishes for the holiday season from all of us here at Otto's!
"Otto’s Bmw is one’s dealership of choice due to the..." Otto’s Bmw is one’s dealership of choice due to the professionalism and the many aspects of unity; which, always feels like home. As a repeat patron, I have the most incredible client advisor within Scott Gately. I couldn’t imagine purchasing a Bmw elsewhere!!
Business response:
We are so pleased to hear you have continued to enjoy working with Scott! Thank you for being a valued member of the Otto's BMW family.
"Sometimes in life paths cross, but after many years and..." Sometimes in life paths cross, but after many years and many purchases this has been the most enjoyable and professional delivery by a very knowledgeable Client Advisor, Ian R. Martin and Financial Service Advisor, Noel Montesano. Also, a pleasant follow-up by the Pre-Owned Sales Manager, Wilmer Rodriguez. Along with purchasing the Ultimate Driving Machine, this has been an Ultimate Purchasing Experience!
Business response:
Thank you for your continued business! We're glad that Ian and the team delivered the "Ultimate Purchasing Experience"!! We couldn't ask for a better compliment.
"Everyone at Otto’s goes above and beyond to make your..." Everyone at Otto’s goes above and beyond to make your car-buying experience seamless. Special shout out to Ian for all the work he did for me! Thank you again!
Business response:
Wonderful! Thank you for the nice words and the shout out to Ian M! Happy Holidays!
"I couldn’t have asked for a better experience with..." I couldn’t have asked for a better experience with leasing my new X3. The process was so easy from start to finish and I was treated so professionally. Ian Martin deserves special recognition. I know that Ian worked hard behind the scenes to make sure everything was perfect, and his reaching out to my insurance company to make sure they had all the updated information was much appreciated. I never felt pressured to make a decision and on top of it all, I felt that I got... read more
Business response:
Thank you so much for sharing your experience and the compliments for Ian M! We're glad you had an experience that we can be proud of. Enjoy your new X3 and have a happy holiday!
"Everyone at Otto’s is professional, courteous and..." Everyone at Otto’s is professional, courteous and friendly. Special shout-out to Scott Gately in Sales and Kevin Pinkerton in Service. They are the reason I keep doing business Otto’s!
Business response:
Thank you for your wonderful endorsement of both Scott and Kevin! Best wishes for the holiday season from all of us here at Otto's!
"Mohammed was amazing to work with. I appreciate his..." Mohammed was amazing to work with. I appreciate his diligence and being respectful of my time. He is one of the best salespersons I have worked with and appreciated that he didn’t harass me with multiple phone calls or texts to land the sale. I also appreciated how thorough he was to show me all the features in my new Series 3. Highly recommend him!! -
Business response:
We are thrilled to hear Mohammad was able to deliver the purchase experience that suited your needs so well. Enjoy the holiday season in your new 3 series!
"Class act from the minute we walked in. Very professional..." Class act from the minute we walked in. Very professional and easy to work with. Met all expectations and the sales process was very easy.
Business response:
Making it easy for you is always our goal here at Otto's. We are truly gratified to hear you were so pleased! Many thanks again and best wishes for the holiday season!
"My experience with Jay Miller, our Client Advisor and..." My experience with Jay Miller, our Client Advisor and Otto's BMW in West Chester was the best I ever had in my many years of buying and leasing automobiles. The dealership is spotless, everyone is extremely professional, and Mr. Miller and his associates in Finance, Service, and Parts went above and beyond to make my lease experience for my 2021 X3 M40i perfect from beginning to end. This was my first time at Otto's BMW but it certainly will not be my last! Best in t... read more
Business response:
Thank you for your wonderful endorsement of Jay M and our team here at Otto's. We are thrilled to hear you were so pleased. Many thanks again and welcome to the Otto's BMW family!
BMW has a 4.8 star rating with 2,194 reviews.
BMW is open now. It will close at 8:00 p.m.