This profile has been claimed by the business owner or representative.
BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"I cant say enough about how awesome my experience was..." I cant say enough about how awesome my experience was with Otto's. I was treated very well from the time I walked in the door until the time I left. I cant than the staff there enough for how great my experience was. Wilmer Rodriguez was exceptional and worked really hard to get evry discount and rebate possible. When I thought I had a good deal and agreed to the price I actually was surprised in a lower price then expected as Noel Montesano explained he wanted to he... read more
Business response:
It is wonderful to hear that you enjoyed your experience so much! Thank you for sharing! From all of us at Otto's, we wish you a very happy holiday season and a prosperous new year!
"Great experience, easy simple quick I have done my..." Great experience, easy simple quick I have done my research online and connected with my known Bmw dealer Salesman was extremely knowledgeable, available anytime friendly I will recommend the dealer and salesman to my friends and family OTTO dealer is known to my family since the 80’s
Business response:
Outstanding! We're delighted to hear of your excellent experience with the team here at Otto's. Best wishes for the holiday season from all of us!
"The dealership is clean, and the salesman Ralph that I..." The dealership is clean, and the salesman Ralph that I had was great. They allowed me to take 7 different vehicles out to try each one by myself. The dealership is low stress, no pressure and I like that. I got great deals on both vehicles and I even had extra services comped during the deal. I was really impressed and this is my first time with BMW but so far the experience is great I have been through Mercedes, Lexus, Infinity and other dealers. This right now is ... read more
Business response:
Outstanding! We are delighted to hear Ralph and our team delivered purchase experience that suited your needs so well. We look forward to continuing to assist you in the future. Best wishes for the holiday season from all of us here at Otto's!
"We love the car - 21 X5! We are Repeat customers and had..." We love the car - 21 X5! We are Repeat customers and had a terrific experience. Justice was very helpful, answering all our questions without being at all pushy.
Business response:
Congratulations on your new X5! Its great to hear you enjoyed working with Justice. Thank you for being valued and loyal members of the Otto's BMW family!
"This was the best vehicle buying experience I have ever..." This was the best vehicle buying experience I have ever had! I was searching for a specific color and trim level for a CPO BMW and Brian and I started having email conversations since his dealership had one of two on the entire east coast. He was incredibly easy to deal with and understood what I was looking for. When we finally spoke, I could immediately tell he was good at his job. I had two vehicles to trade in and both trade in values he offered were reasonable... read more
"Scott was great to work with, he made my car buying..." Scott was great to work with, he made my car buying experience incredibly easy! From ordering to delivery it was seamless. Scott is incredibly knowledgeable and provides excellent customer service, would highly recommend him to family and friends.
Business response:
Thank you for your terrific endorsement of the service delivered by Scott on your recent purchase. Providing the knowledge you need to make a confident decision is key. Many thanks for choosing Otto's BMW!
"Buying a new car during a pandemic was challenging. We..." Buying a new car during a pandemic was challenging. We appreciated everyone observing all the safety measures required to make us comfortable. Also appreciated taking a test drive without a salesman along. Showed trust. As we were not in a hurry we ordered our car and it arrived in the time promised. Hopefully this car will be as satisfactory as the last three BMW cars we have enjoyed.
Business response:
We are working hard to ensure we maintain a safe environment for all of our customers and staff. We're delighted to hear we were able to accommodate your needs effectively and efficiently. Many thanks from all of us here at Otto's!
"I had a great experience at Otto’s BMW on Saturday with..." I had a great experience at Otto’s BMW on Saturday with sales person Ian Martin and Wilmer Rodriguez the sales manager. Both were very helpful with finding a car for my daughter. I know I got a good deal and they both stayed after closing time to wrap up the paperwork so that I could take the car home that day. This was my first experience at Otto’s but it will certainly not be my last. One final thing that I found interesting was how both these men spoke so highly... read more
Business response:
Outstanding! Thank you for your wonderful compliments for Ian M and Wilmer in facilitating the purchase of your daughter's BMW. We are thrilled to hear you were so pleased and delighted to welcome you as members of the Otto's family!
"Justice Mogano is always a pleasure to deal with. We were..." Justice Mogano is always a pleasure to deal with. We were able to get a great deal and as always treated honestly and fairly. He’s personable, knowledgeable, and detail oriented. Would recommend him without reservation.
Business response:
Thank you for your endorsement of Justice. We're so pleased to hear you have continued to be so pleased. Many thanks again from all of us here at Otto's.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.