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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"I have always had a great experience at Otto’s. The..." I have always had a great experience at Otto’s. The staff is very helpful and friendly. Me use Scott Gately I’m sales and I could not ask for better salesperson. Highly recommend Scott and Otto’s
Business response:
Thank you for your kind words for Scott and the team here at Otto's BMW. We're delighted to hear you have been so pleased!
"Justice, was a pleasure to work with at Otto's BMW. He..." Justice, was a pleasure to work with at Otto's BMW. He was very responsive and was fully interested in our satisfaction. Ask for Justice at Otto's.
Business response:
Thank you for your recognition of Justice for delivering the experience that suited you so well. Many thanks from all of us here at Otto's BMW!
"I worked with Robert @ Otto's West Chester BMW. Robert..." I worked with Robert @ Otto's West Chester BMW. Robert was knowledgeable and a pleasure to work with. Great Experience and I will be working with these guys for years to come.
Business response:
Thank you for your acknowledgement of the experience provided by Robert and our team. We're delighted to hear you were so pleased. Many thanks for choosing Otto's BMW!
"I had the pleasure of meeting and working with Mohammad..." I had the pleasure of meeting and working with Mohammad at Otto's. I called about a 328d wagon I'd seen advertised online, and Mohammad was "my guy" from the phonecall all the way to the end. I live a 2-hr drive away in NYC and wanted to make sure the car was still there before I came out, and he not only assured me that it was but he stayed in contact in the time before I took the ride out to see the car in PA. He was very upfront that as Otto's hadn't yet fully d... read more
Business response:
Thank you for your wonderful compliments for Mohammad. We look forward to opportunity to work with you in the future. Your continued trust and respect is so important to us.
"I enjoyed working with Scott at Otto’s. He was very..." I enjoyed working with Scott at Otto’s. He was very professional, open, and responsive to all my questions. Ask for Scott at Otto’s.
Business response:
We're so pleased to hear you enjoyed working with Scott. Professional, open and responsive is the Otto's way of doing business!
"Scott Gately was highly responsive and no nonsense in his..." Scott Gately was highly responsive and no nonsense in his communication. He was forthright and transparent regarding the financial aspects of our exchange. That he is a genuinely nice guy who clearly loves his job will go a long way to exonerating the stereotype of the car salesman. There are 2 BMW dealerships closer to my home. The ease and trust he instilled was like no other experience I’ve had. (Bought my previous 3 BMWs elsewhere.) I would highly recommend O... read more
Business response:
We're truly gratified to hear Scott was able to facilitate the purchase experience that suited you best. We appreciate the extra distance you traveled to do business with us. Welcome to the Otto's BMW family!
"Robert Madden, the client advisor, was excellent. He took..." Robert Madden, the client advisor, was excellent. He took full interest in our satisfaction without being influenced by the fact that we were shopping for a used versus new vehicle. He was well versed in the full line of models and explained in detail all the administrative and financial aspects of the purchase. When we are ready to transition into a new model you can be sure we will visit Otto's and seek out Robert to be our advisor.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Robert. We're thrilled to hear you were so pleased. Many thanks again from all of us here at Otto's!
"Brian was great to work with. He was very patient as I..." Brian was great to work with. He was very patient as I took a long time to decide on which color and interior I wanted. I got a great price ( and I did shop around at other dealers) without all the back and forth nonsense that some dealers make you go through. Otto's gave me the best trade in too on my 5 year old BMW. I have been using Otto's for service for 5 years and they are excellent as well. Highly recommend Brian and Otto's!
Business response:
We're so pleased to hear you enjoyed working with Brian. Helping you find just the right BMW for you is always our goal. Many thanks for being a valued member of the Otto's BMW family!
"From initial contact through the delivery, Scott was..." From initial contact through the delivery, Scott was polite, prompt, took the time to answer questions and delivery exceeded our expectations. Much appreciated. Otto’s is a well oiled machine with Scott and his team assisting!
Business response:
Outstanding! It is truly gratifying to hear you were so pleased with the service provided by Scott during your recent purchase. Many thanks from all of us here at Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.