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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"My first BMW and I will be back. Scott was polite,..." My first BMW and I will be back. Scott was polite, informative and accommodated all our requests. Financing options were quickly and clearly displayed. My purchase was fast, smooth and easy.
Business response:
We're delighted to hear Scott was able to facilitate an easy and efficient purchase experience for you. Many thanks for choosing Otto's!
"Excellent Dealer. Very fair deals, excellent Service. I..." Excellent Dealer. Very fair deals, excellent Service. I have been dealing with Otto's BMW for several years. Always an excellent experience through purchase and service
Business response:
Thank you for your wonderful compliments for our sales and service teams and thank you again for being a valued member of the Otto's BMW family!
"Amazing car and great customer service! I will come back..." Amazing car and great customer service! I will come back and buy my next car from Justice, he was on top of everything throughout the process.
Business response:
That is always our goal for you here at Otto's! Thank you for your wonderful compliments for the assistance provided by Justice. Enjoy the upcoming fall driving season!
"I purchased my third BMW from Sales person Jay Miller..." I purchased my third BMW from Sales person Jay Miller last week. As always it was a very pleasant experience. There was a small cosmetic problem that I discovered after I brought it home. I spoke with with Jay and manager Kevin Mahoney about this. Manager Wilmer Rodriguez immediately contacted me and scheduled an appointment the next day. They were very accommodating in making sure I was happy with my Certified Pre-Owned 2017 530i XDrive. A day half later I had it ba... read more
Business response:
Outstanding! We're so pleased to hear everything has been taken care of to your satisfaction. We're aren't satisfied until to you are. Thank you for your kind words for Jay, Kevin and Wilmer and thank you again for being valued member of the Otto's BMW family!
"Brian was one of the most helpful, responsive people I..." Brian was one of the most helpful, responsive people I have ever worked with buying a car. Do yourself a favor and ask for him.
Business response:
We're happy to hear you enjoyed working with Brian on your recent purchase. Enjoy the fall driving season in your BMW!
"Scott is great! He made the whole experience easy and..." Scott is great! He made the whole experience easy and enjoyable. He was honest, responsive and a pleasure to work with. Scott is so knowledgeable and friendly. He patiently answered all of our questions and detailed our options, so that we could could make the best choice for us. Great customer service from everyone. One of the best car buying experiences ever. Thanks, Scott, Michael and Otto's!
Business response:
Providing you with all the information you need to make an an informed decision is critical to our mutual success. We're are so pleased to hear that Scott facilitated a great experience for you. Many thanks from all of us here at Otto's!
"Scott is upbeat and informative. He is to the point..." Scott is upbeat and informative. He is to the point which is very much appreciated. He understands the product extremely well. He is one of the best sales associates I have dealt with. Only downside is that he is very busy but of course that is because he is so good.
Business response:
Thank you for the kind words about Scott and thank you for choosing Otto's!
"I’ve been buying or leasing vehicles for over 35 years..." I’ve been buying or leasing vehicles for over 35 years and working with Scott, and the folks at Otto’s, rank at the very top of the list! His exceptional level of customer service is unsurpassed - even while on vacation. And Dan Stangl stepped in admirably to help fill in the gaps and didn’t miss a beat!
Business response:
It truly is a team effort hear at Otto's. We're delighted to hear that Scott and Dan were able to facilitate your purchase so effectively. Many thanks from all of us here at Otto's!
"Scott and the team at Otto’s were Quick, Efficient and..." Scott and the team at Otto’s were Quick, Efficient and accommodating to my busy schedule. Scott returned text message and provided great customer service through to entire process
Business response:
We're delighted to hear Scott was able deliver the purchase experience that accommodated your needs so well. Thank you for choosing Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.