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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Bought the cat I wanted sight unseen with Scott’s help...." Bought the cat I wanted sight unseen with Scott’s help. He went above and beyond to help me get the car I wanted at a great price with excellent financing the next day. I had to have a car before the stores Covid-19 shutdown. He made it happen. The whole process today from financing to a run through of the vehicle exceeded my expectations. Highly recommend Scott and Otto’s for anyone looking to buy a quality vehicle. You have a very satisfied customer!
Business response:
We're so gratified to hear Scott was able to facilitate your needs so effectively and efficiently in these challenging times. Stay safe and healthy!
"Mohammand our BMW GENIUS was and continues to be..." Mohammand our BMW GENIUS was and continues to be OUTSTANDING. Of all the vehicle purchases we have completed ( new, used, BMW, MB and other brands), this is the first "DELIVERY Experence" I've had. As I reflex on my purchase at Otto's , in addition to Mohammand, I would also like to THANK and mention the GREAT service we received from: 1. Jennifer Moore at front desk...Great Friendly Smile and set the Positive Tone. 2. Pre-Owned Sales Manager Wilmer Rodriguez, educated us... read more
Business response:
Thank you for your wonderful recognition of our team here at Otto's BMW. It really is a group effort to deliver the exceptional customer experience we strive for every day. Many thanks from all of us here at Otto's.
"Best car experience purchase to date." Wonderful team to work with, brought my BMW 330 in for service, drove home a loaner 2019 X5 , had such a great experience so much so i spoke with Brian DiPaolo about purchasing an X5 didn't purchase one immediately but a few months after without any pressure from Brian, but he kept in touch with me & remembered what car & features i was looking for very knowledgable sales person along with the rest of the Otto BMW team. All of my Sales & Service has been done at Otto's BMW, BMW of Wilm... read more
Business response:
Thank you your wonderful recognition of the service delivered by Brian D and the Otto's team. Many thanks again for choosing Otto's BMW!
"It was an amazing experience to be in ottos BMW and..." It was an amazing experience to be in ottos BMW and especially working with Scott. Right from my early morning appointment, they were with me all the time, very helpful and candid. Expalined everything about the vehicle and made sure I am comfortable with the buy. Good guestures all around. The dealership values the customers so much, it's pleasure to be there and I will anytime recommend both scott and ottos for BMW. Fantastic and phenomenal job... I would probably ra... read more
Business response:
Outstanding! We are so pleased to hear you enjoyed working with Scott ! Providing you with all the knowledge you need makes for a confident purchase experience. Thank you for choosing Otto's BMW!
"Great people. Everyone was fantastic. Thanks to Scott and..." Great people. Everyone was fantastic. Thanks to Scott and Mohammad. Treated with respect. Knowledgeable. Saw the car when I came in to service another and went home with a new BMW that day
Business response:
Thank you for recognizing Scott and Mohammad for facilitating are great purchase experience. We are thrilled to hear you were so pleased.
"Very pleasant experience" Wil re Rodriguez made our car buying experience a pleasure. Normally there is so much one-upmanship involved in the negotiations that I just want to leave even if I love the car, this was so different and yet we got a great price. I would recommend Otto's to anyone that wants a great car at an excellent price!
Business response:
Excellent! We're so pleased to hear Wilmer was able to make sure your BMW purchase was the pleasure it should be. That's always our goal for you here at Otto's BMW!
"Easy and relaxing experience" Scott Gately made the buying experience of our first BMW a memorable event. He was completely attentive to our needs in a vehicle and guided us to a model that made the most sense for our situation. Scott is well-versed in all of the features and the driving dynamics of their vehicles, and delivery was super easy just sitting at the round table in his office. And a big thanks to Mohammad Einaboulsi for explaining the vehicle operation, and ensuring we left knowing that both he and Scott are ava... read more
Business response:
We're so pleased to hear Scott was able to facilitate the purchase experience that accommodated your specific needs so well. Thank you also for recognizing Mohammed for his assistance in demonstrating the many features available in your new BMW. Many thanks again from all us here at Otto's.
"Perfect" This is our 5th X3. The last 4 have been from Otto's. Each purchase has been handled by Scott Gately and with the last 2, it has been a matter of a phone call and he picks it out because he knows our auto likes/needs. Done deal. Perfect. Plus I would be remiss if I didn't mention Joe Izzy and the entire service department who I know will take care of me for duration of ownership . Thanks guys!
Business response:
Outstanding! We're so pleased that Scott once again has been able to deliver the easy and efficient purchase experience that suits you best. Thank you also for your endorsement of your service advisor Joe Izzy. It is a team effort here at Otto's BMW!
"Red Carpet Treatment" From the time we entered Otto's until we picked up our new car "it was the red carpet treatment by all" Keep up the Great Work. Also our Thank you. The Shores
Business response:
That's the Otto's BMW way of doing business. We are truly gratified to hear your were so pleased. Many thanks from all of us here at Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.