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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Easy to work with" Brian and Otto’s provided the kind of car-buying experience you hope for: Straight talk, no surprises, no last-minute “mistakes.” Nice job, guys!
Business response:
Making it easy for you to do business with us is always our goal. Many thanks for choosing Otto's in these challenging times!
"Effortless purchase " I did my research and requested to drive multiple cars at Otto’s thru Brian DiPaolo. Brian had the cars ready & sterilized for me when I got there for my appointment. Since you have the ability to take your trust drive by yourself, the process of taking the car out was seamless. When I narrow down my choices, Brian was very easy to deal with on the financing and the purchase price. I do not feel at any time that I was pressured to buy the car, and I felt that I got a fair deal on my X3 with rebates and... read more
Business response:
Outstanding! Thank you for your complimentary words for Brian for the streamlined purchase process he facilitated. Your recommendation is very much appreciated.
"This was the most pleasant car buying experience we have..." This was the most pleasant car buying experience we have had yet! Scott went above and beyond to make sure we had all of the information we needed before visiting the showroom and had all of the paperwork ready to go. From initial contact in search of a CPO to keys of new car in hand it was less than 24 hours start to finish. Quick. Easy. Professional. Friendly. Helpful. Scott ensured all of our needs were addressed and that we were 100% satisfied with our new veh... read more
Business response:
Outstanding! Thank you for your recognition of Scott and the team here at Otto's BMW! We are thrilled to hear of your long time satisfaction over the years and we look forward to many more to come.
"Scott is awesome. He is a product expert and made the..." Scott is awesome. He is a product expert and made the purchasing of our new vehicle effortless. I would highly recommend Scott Gately and Otto’s BMW to anyone looking for a first class experience. Even during COVID I felt like Scott and team took the time to protect me from the virus while still making me feel welcome and comfortable.
Business response:
Thank you for the wonderful endorsement of the service delivered by Scott. We're so pleased to hear that even in these unprecedented times we could provide the exceptional experience we strive for here at Otto's.
"Always a Pleasure" I've been working with Otto's BMW and Justice Magano for the last 9 years and this will be my 4th leased BMW from this establishment. Always a Class Act!
Business response:
Thank you so much for your ongoing loyalty to Justice and the team here at Otto's. We're delighted to hear that you have been so pleased.
"Sales department was a pleasure to deal with. Salesman..." Sales department was a pleasure to deal with. Salesman very knowledgeable of the product. Clean and friendly dealer with a no pressure buying experience. Would definitely return to buy again.
Business response:
We are so pleased to hear we have delivered a purchase experience that met your needs so well. Many thanks from all of us here at Otto's !
"Great experience, Scott was very professional and made me..." Great experience, Scott was very professional and made me feel comfortable about this deal. Highly recommend anyone looking to buy a BMW to go here!
Business response:
Thank you for your wonderful compliments for Scott and the purchase experience he facilitated for you. We truly appreciate your business especially in these challenging times.
"Scott Gately Thank you" Scott Gately is an asset to Ottto's BMW. He was so accommodating in his search for the X3 that we were looking for and delivered seamlessly. We are a return customer from three years ago and were very pleased to have Scott help us again with our sale. He is professional and attentive to the needs of his customers. We would recommend both Scott and Otto's BMW anytime! Thank You! Bea and John
Business response:
Outstanding! It is truly gratifying to hear that Scott has once again delivered the exceptional experience we always strive for here at Otto's. Your continued satisfaction is so important to us.
"Coming in to Otto’s BMW with a myriad of issues with my..." Coming in to Otto’s BMW with a myriad of issues with my car, I am wholly impressed with the resolution and convenience provided by both Justice and Rob Johann. Justice negated my apprehension with his calm demeanor and handled the various moving parts of a complicated trade-in with ease. Otto’s BMW dealership, Rob Johann as a service advisor and Justice Mogano as a client advisor make a killer team, and I highly recommend their services to suit your respective need... read more
Business response:
It truly is a team effort here at Otto's BMW. We're so pleased to hear both Justice and Rob have worked with you so effectively. Many thanks for being a valued member of the Otto's family.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.