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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"My experience in working with the Sales and Service folks..." My experience in working with the Sales and Service folks has been great. Heath was my sales rep for my newest vehicle and Frank A is my service rep. Once I had an opportunity to get acclimated with my new vehicle, Jesse met with me a few weeks later to answer all my questions. He's very professional and patient (I had a lot of questions!) Thank you for making this experience an enjoyable one!
Business response:
It is truly a team effort here at Otto's. Thank you for being a valued member of the Otto's BMW family!
"Best Experience buying a car!" My salesman Ethan Lilly was wonderful! No high pressure tactics and truly took the time to help me make the decision to get a vehicle that was right for me. I got an excellent deal! And delivery of the vehicle was quick and smooth. I would highly recommend Ethan and Otto's BMW.
Business response:
Listening and understanding your needs is what makes for a successful purchase. It is truly gratifying to hear Ethan was able to help you find just the right BMW for you. Many thanks to choosing Otto's!
"Excellent" Our salesman Scott, put me in the perfect car right on first try. Love it! Jesse went out of the way to stop by my house after his work day to set the garage door opener in the car. Very grateful. Thank you!
Business response:
Excellent! We're so pleased to hear Scott was able to help you find just the right BMW for you. Thank you also for recognizing Jesse for his assistance with the garage door opener. Please let us know if you need any further assistance!
"We Loved Otto's" No pressure Excellent welcome My husband and I traveled to Otto's dealership after visiting many others. We were pleased with the customer service we received and the smooth, issue free purchase of our beautiful BMW! Thank you Justice!
Business response:
Thank you for recognizing Justice for the easy purchase experience he delivered for you. That's always our goal here at Otto's. We delighted to hear you were so pleased.
"Mohammad is extremely knowledgeable on the features of my..." Mohammad is extremely knowledgeable about the features of my new X7!. He is great to work with, friendly, patient and nice. He made the transition to my new car very easy!
Business response:
Outstanding! It is truly gratifying to hear that Mohammad provided you with the useful information needed to make your experience with the X7 all that it can be. Many thanks again for choosing Otto's BMW!
"Scott is amazing. He made the car buying process as..." Scott is amazing. He made the car buying process as smooth as possible. He is beyond knowledgeable about the vehicles at Otto’s. Very professional yet down to earth. I will never go elsewhere!! I bought my first BMW thanks to Scott and Rich! Thank you to all at Otto’s.
Business response:
Excellent! Thank you for your wonderful compliments for the purchase experience delivered by Scott. That's always our goal here at Otto's BMW! Congratulations on your 328 x drive!
"Brian is an exceptional salesman: knows his products,..." Brian is an exceptional salesman: knows his products, hustles to provide great service to his clients, and ensures a delightful buying experience. Overall, 5 stars!
Business response:
Outstanding! Thank you for your wonderful endorsement for the sales experience delivered by Brian. Many thanks again for choosing Otto's!
"Mohammad Elnaboulisi is extremely knowledgeable, has..." Mohammad Elnaboulisi is extremely knowledgeable, has excellent teaching and communication skills. Additionally, he is both patient and exceedingly competent in providing very useful ‘how to’ functionality. He is a valuable asset as part of Otto’s BMW dealership.
Business response:
Thank you for your endorsement of the service delivered by Mohammad. We want you to be able to enjoy all the functionality your BMW has to offer.
"Our second purchase in less then A year!" This past summer we wanted a used convertible, and Otto's had the right model on the floor in color, mileage, and amenities. So when we wanted to replace my husband's SUV for a better ride, economy, and class, we once more found the ideal vehicle at Otto's. We did some comparison shopping, and the X7 was the right model for our needs. We love the ride, the color- inside and out - and all the details BMW has included in this new model. Our sales staff was excellent, also!
Business response:
Excellent! Congratulations on your new X7 from all of us here at Otto's BMW! Thank you for being loyal members of the Otto's BMW family!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.