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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Absolute best experience buying a car. 2nd car I’ve..." Absolute best experience buying a car. 2nd car I’ve purchased from Scott. He takes the time to understand needs and in the end gives very fair deal and great customer service.
Business response:
Thank you for your wonderful compliments for the purchase experience delivered by Scott. Your ongoing loyalty is very gratifying to us. Many thanks again for choosing Otto's BMW!
"Justice is an excellent client advisor!" I was nervous about buying my first new car, but Justice made the experience enjoyable. Justice is knowledgeable about the various BMW models and extremely helpful. The sales process went smoothly and I left Otto's with a car that I absolutely love!
Business response:
We're so pleased to hear Justice helped make your first new car purchase so enjoyable. Congratulations and welcome to the Otto's BMW family!
"Scott was key for Ott's to get my business. His..." Scott was key for Ott's to get my business. His presentation, knowledge and going above and beyond sold us instantly. Thank you Scott for making my first BMW purchase a pleasure!
Business response:
Outstanding! Thank you for recognizing Scott for delivering the purchase experience that suited you best. Welcome to the Otto's BMW family!
"Ask for Ethan!" This is my second purchase of a BMW from Otto's. Ethan was very helpful, knowledgeable and courteous. He answered all our questions, made us feel comfortable and confident with our new 330i addition! Would highly recommend if you are in the market for a BMW go to Otto's and ask for Ethan. You will be impressed as were we! No drawn out process or lengthy negotiations - this we appreciated very much. Thanks Ethan! P.S. We love the car - she's beautiful and the technology is impressive!
Business response:
Excellent! We're so pleased to hear Ethan was able to facilitate the comfortable and streamlined process that instilled confidence in your purchase decision. Many thanks for choosing Otto's BMW!
"Brian was excellent to work with as our salesman. He was..." Brian was excellent to work with as our salesman. He was very knowledgeable without being pushy and made me very comfortable in the entire sales process
Business response:
We're pleased to hear Brian delivered the purchase experience that worked so well for you. Many thanks for choosing Otto's BMW!
"An outstanding customer experience from start to finish-..." An outstanding customer experience from start to finish- we felt like we had great consultation through the process. The little touches made a huge difference!
Business response:
That's our goal for you every time. The details do make the difference here at Otto's BMW! We're delighted to hear you were so pleased.
"Brian is professional, friendly and quick. Brian didn’t..." Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy.
Business response:
Excellent! We know your time is valuable. We're pleased to hear Brian delivered the efficient and enjoyable experience that suited you best. Thank you for choosing Otto's BMW!
"Great experience with Ethan Lilly in Sales and Jesse Hatten" This was a great experience for purchasing a certified pre-owned X3. Ethan was knowledgeable and the team was great from purchase through navigating the new vehicle with Jesse Hatten the BMW Genius.
Business response:
It is truly gratifying to hear that Ethan and Jesse delivered a great purchase experience for you. We want you to enjoy all that your BMW has to offer!
"Great selection, friendly knowledgeable team at Otto's" The title of the review says it all. My Sales Rep, Justice, was friendly, knowledgeable and professional. They have a good selection of quality used cars. The certified pre-owned cars are priced competitively against other dealers.
Business response:
Excellent! Thank you for your wonderful compliments for the service facilitated by Justice. Thank you for choosing Otto's!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.