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BMW
- Automotive
- West Chester, PA
About this business
Location details
1275 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
"Third time buying a bmw from ottos . Went to other..." Third time buying a bmw from ottos . Went to other dealerships just to compare and there is no comparison . Scott Gately in sales will take care of you and always goes the extra mile . Rob in service is great! Everyone is super friendly and accommodating .
Business response:
Thank you for being a valued member of the Otto's BMW family and for recognizing the roles of both Scott and Rob. It is a team effort here at Otto's.
"Car Purchasing Made Easy and Without Stress" This is the second time I worked with Scott Gately and his team. I purchased a car from him in 2014 and liked the stress-free experience. When I was in the market for a new BMW, I called him and he promptly arranged a meeting. Within 30 minutes we had the whole deal arranged. It is a pleasure working with someone who knows what they are selling. When I picked up the car, Jesse Hatten walked me through the menus and helped get my car set up. It was a pleasure working with him. He ... read more
Business response:
We are truly gratified to hear of your experiences with both sales and service here at Otto's! It is team effort and we very much appreciate your recognition of Scott, Jesse and Bill. Thank you for being a valued member of our Otto's BMW family.
"Ian Martin" It has been a pleasure to deal with Ian Martin. I have leased and purchased three BMW's through this dealership and the experience has been superb
Business response:
Your continuing satisfaction is our greatest compliment. Thank you for your kind recognition of the purchase experience delivered by Ian M.
"A Wonderful Experience" This was our first experience with BMW. By far, for my husband and I - this was our best car buying experience ever. All of the staff at Otto's were so friendly, clearly professional and well trained. Robert worked so well with us and answered every burning question that we had. He dedicated so much time to helping us find the perfect car. We felt so special throughout our entire experience. If we could give 6 stars- we would.
Business response:
We are absolutely delighted to hear of your wonderful purchase experience and compliments for Robert and our team. A warm welcome to the Otto's BMW family!
"very professional and friendly" Ethan was great to work with. He worked hard to find the car we wanted and did a great job taking care of us though out the whole process. We highly recommend Ethan to anyone looking for a car.
Business response:
Outstanding! It is wonderful to hear Ethan was able to help you find just the right BMW for you. Thank you for choosing Otto's!
"Thank You Justice!!!!!" I have purchased far amount of cars from Otto's. Each and every time they exceed my expectations. Justice was great to work with. Makes my life easier when purchasing cars. Looking forward to my next purchase with Justice at Otto's
Business response:
Making it easy for you is the Otto's BMW way of doing business. Thank you for acknowledging Justice and thank you for being a valued member of the Otto's family.
"Superb car buying experience" I just purchased my first BMW from Scott Gately of Otto's BMW. From the moment my husband and I walked into the dealership, we were treated with respect. We explained to Scott what we were looking for and he helped us narrow down our choices from the used certified cars. While we test drove the 328, Scott explained many of the technical features of the car. I was impressed with his knowledge. When we returned a few days later to sign all the paperwork, Scott had everything ready, and the whole ... read more
Business response:
It is always gratifying to hear that we have been able to expertly assist you in finding the BMW that suits you best. Thank you for your kind words for the assistance provided by Scott and thanks again for choosing Otto's.
"Ottos is a top-notch BMW dealership excellent products,..." Ottos is a top-notch BMW dealership excellent products, excellent service ...they treat you like a client not a customer. I have been leasing and buying BMW’s from Ottos for at least 25 years it has always been a great experience.
Business response:
Our long time relationship with our Otto's family of customers is so important to us. We look forward to assisting you for many years to come!
"Service and Parts" Went in for some help with the car technology that I didn’t know how to use. Jesse was very patient and took the time to explain everything. Also needed some touch up paint. Anthony in parts was also very helpful and knowledgeable. Ottos never disappoints.
Business response:
It is a team effort here at Otto's. We're delighted to hear Jesse and Anthony assisted you so effectively. Thanks again for choosing Otto's BMW!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 2,194 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.