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BMW

4.3

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Location details

4040 Armory Oaks Drive, Nashville, TN, 37204, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:30 p.m.
Tue8:30 a.m. to 7:30 p.m.
Wed8:30 a.m. to 7:30 p.m.
Thu8:30 a.m. to 7:30 p.m.
Fri8:30 a.m. to 7:30 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.31,013 reviews
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Elizabeth Morris's profile image
Elizabeth Morris 
8 years ago

Bmw of Nashville BMW of Nashville is top-notch! The staff was so helpful, friendly and efficient. The facilities are welcoming and so nice! A+ all around! 

Business response:

Elizabeth Morris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Nashville. We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime! 

Robert Williams's profile image
Robert Williams 
8 years ago

X3 Scheduled Maintenance Wonderful, intelligent staff. Excellent service. Great cars. 

Business response:

Robert Williams, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Nashville. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day and come back anytime!! 

Stanley Alexander's profile image
Stanley Alexander 
4 years ago

Horrible after purchase service Dealer sold the vehicle without having the title in their possession. This was not disclosed at the time of the sale. It took the dealer over two months to send the title which led to an almost $200.00 late fee which I had to pay when I registered the vehicle. 

Amanda Pritt's profile image
Amanda Pritt 
4 years ago

Very Disappointing The communication at this facility is more than lacking. I will go to Bowling Green to buy my next BMW. This facility's customer service is VERY disappointing. 

Karen Wilson McKay's profile image
Karen Wilson McKay 
4 years ago

Catch to the price they advertise!!! The ONLY way you get the price they advertise is you MUST finance through them......NOT a good experience. 

Brittney Hines's profile image
Brittney Hines 
4 years ago

Certified BMW of Nashville Review Previously, I have bought a used car from Andrew?s Cadillac dealership in Brentwood TN. The service and car was phenomenal. Five years later I was in the market for an SUV and so what I believe a great deal was listed on CarGurus with a reputable place of business i immediately called and scheduled a test drive the same day. This place was initially ideal because when you think of BMW you believe the company to provide top notch service. There were couple of highlight moments initially but w... read more

Charles Wideman's profile image
Charles Wideman 
4 years ago

BMW of Nashville. I bought used gmc truck Sales manager was a complete xxx! After I showed him something wrong with the truck he tried to make feel like an idiot for asking him to just take 300$ off so I could have the front cv axle repaired. 

Michael Saiyasombat's profile image
Michael Saiyasombat 
4 years ago

Very slow response from service representatives Took my car into service for the first time here. Waited 10 minutes for a service representative to even speak to me. Ashley, a representative who was already swamped, took it upon herself to assist me. She was the only saving grace of the visit. If there were any other original manufacturer service shops in town I'd try them. However both shops in Nashville are owned by the same group 

A.B.'s profile image
A.B. 
4 years ago

Just go somewhere else..this place is trash. Since purchase an extremely poor overall bmw experience. Called corporate and they didn't care either. It's a chore to get anything accomplished and they don't really care. Service lady has yet to call me back. In general, people don't call back. Employees are rude - like they are talking down to you. Someone should remind them you work at a dealership so maybe realize you need business. Sold me a car that wasn't even cleaned - had candy wrappers in it. The people that are good ar... read more

Business response:

A.b., we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 928-2541 when you have a chance. Thank you, and we look forward to hearing from you. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.3 star rating with 1,013 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 8:30 a.m.