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BMW
- Automotive
- Nashville, TN
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
4040 Armory Oaks Drive, Nashville, TN, 37204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:30 p.m. | |
| Tue | 8:30 a.m. to 7:30 p.m. | |
| Wed | 8:30 a.m. to 7:30 p.m. | |
| Thu | 8:30 a.m. to 7:30 p.m. | |
| Fri | 8:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Joe M Had brought in my 2013 X1 with an extended warranty. I would imagine the repair shop would work with me on pricing instead of loosing the business. I ended up going somewhere else.
BMW Customer Car Repair Saturday morning. I brought my car into the service department due to my AC not working. The first thing I heard (KEN) "well, I hope it's not what I'm thinking. Another customer came in the same concern about their AC and a rock had gotten up in the space and knocked a hole in the (?) and caused all of the Anti-Freeze to leak out. I left my car they were pretty busy. No one called on Monday so I called BMW Service Dept. (Ken), well Ms. Dukes, I was dreading this call. It's exactly what I thought. A ro... read more
Annoying requests for reviews The car is great. Service is great. What ruins the experience to some degree is a barrage of texts and emails asking for reviews. My strongest recommendation is to give them a fake email address. I should have
Buying Experience I have bought 3 cars in the last two years from another dealership and compared to the experience at BMW, they received between 3-4 stars. The service at BMW was horrible, the car was not clean in the inside, look like they had received it in, vacuumed the floors and nothing more.. Behind the back seats were paper and trash and gum stuck to the carpet. There is no way the car had been inspected because it needed rotors and tires. Or if it had, it?s truly sad they were aware of it and refused to repair and s... read more
Bad experience I had the opportunity to talk with the dealership about potentially buying a used vehicle from this dealership. A deal was made and paperwork was pending for the next day. I even made an offer to put in a deposit to hold the vehicle for me. I contacted the representative first thing in the morning to make sure the deal is finalized and possibly put in a deposit. But after 5 hours I get a call saying the vehicle is sold and is no longer available. I wish I was atleast informed about putting in a deposit to secu... read more
Don't believe anything they SAY !!! Promised me a car but after driving 150 miles to get it found out they sold it 2 hours before I was supposed to pick it up..Hard to believe. The dollar is worth more than a customer to them. I will never contact them again.
can't get a 2nd key while wife is away training Apparently i can't get a 2nd key made even though i'm paying for it and it costs 500 dollars. ALOT of money. My wife's name is the only one on registration and she's currently out of state training for a few weeks so there's no way to contact her like they want. Even if i had her license, she needs to "add" me to her account, even though we never bought our BMW from this dealership originally. I don't get the issue here, i'm paying for a key that costs 500 dollars. I have all o... read more
Supply Chain Manager Doing business with BMW Nashville has always been great and this time around was no different.
One of the worst experiences I've ever had Though I love my X3, I would never recommend buying a car from this dealership. Almost a year later, I still only have one key to my car because they've failed to provide a second one as promised... they mishandled my trade-in and it ended up at a towing lot and I received a certified letter, and the salesman also failed to return my parking pass (valued at about $400) as promised. They've also never returned a phone call, and I've made about 20. Oddly, I think I... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.3 star rating with 1,013 reviews.
When is BMW open?
BMW is open now. It will close at 7:30 p.m.