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BrightStar Credit Union

4.9
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About this business

About BrightStar is a full-service, member-owned, not-for-profit financial organization. We provide many low cost services, including loans, checking & more. Company Overview It's free and easy to join BrightStar. Open your account safely online in minutes or visit one of our convenient locations. Membership in BrightStar Credit Union is open to anyone who lives or works in Broward or Palm Beach Counties, Florida. We are also proud to be the Credit Union for employees and students of Broward County Schools (since 1946). W... read more

Location details

4743 Hollywood Blvd, Hollywood, FL, 33021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
4.91,355 reviews
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CALVIN GEORGE B.'s profile image
CALVIN GEORGE B. 
on Birdeye

4 years ago

Great customer service! The BrightStar CU representative that assisted me was professional and informative. 

Business response:

Thank you so much for your kind words, Calvin George. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

KAMAL HUSSAIN K.'s profile image
KAMAL HUSSAIN K. 
on Birdeye

4 years ago

Robert is a professional and he help with my needs,very pleasant and knowledgeable. 

Business response:

Thank you so much for your kind words, Kamal Hussain. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

MARCY M H.'s profile image
MARCY M H. 
on Birdeye

4 years ago

Great! Was on hold for a bit but that, during our current times, is understandable. I spoke with Rasheda (I'm so sorry if I spelled incorrectly) who was wonderful! She took care of my needs, was patient and very nice. I recently moved and so wish BrightStar was in my new area! 

Business response:

Hi Marcy M, We are incredibly grateful that you took the time out to leave us this review. BrightStar Credit Union values member satisfaction as top priority. It’s members like you that make our job wonderful. We look forward to seeing you again. 

CYNTHIA R S.'s profile image
CYNTHIA R S. 
on Birdeye

4 years ago

Very helpful ,I received the information that was needed. The process of how to get it is a little baffling. Its quarantine time and I have to understand Thank you for your help 

Business response:

Thank you so much for your kind words, Cynthia R. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Sheila B.'s profile image
Sheila B. 
on Birdeye

4 years ago

Lori was very helpful, efficient and friendly. She spoke clearly and explained exactly what had to be done. She also answered my additional questions about Credit Union and drive-through hours during this Pandemic. 

Business response:

Thank you so much for your kind words, Sheila. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

NANCY J G.'s profile image
NANCY J G. 
on Birdeye

4 years ago

Customer service representative was courteous and knowledgeable. Excellent service. Thank you 

Business response:

Hi Nancy J , Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your nice words and we hope to see you again soon 

Olga B.'s profile image
Olga B. 
on Birdeye

4 years ago

Laurie was very polite, knowledgeable, and helpful. It was a pleasure being helped by her. 

Business response:

Thank you so much for your kind words, Olga. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

RONY M.'s profile image
RONY M. 
on Birdeye

4 years ago

The person assist me with my inquiry was helpful and knowledgeable about what I was looking for as far as bank products available to me as a member. 

Business response:

Thank you so much for your kind words, Rony. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

4 years ago

Rasheeda was very helpful, she was transparent and helped me to do my business quickly. 

Business response:

Thank you so much for your kind words, Michael. We really appreciate you taking the time out to share your experience with us. Cheers, BrightStar Credit Union 

Frequently asked questions about BrightStar Credit Union

How is BrightStar Credit Union rated?

BrightStar Credit Union has a 4.9 star rating with 1,355 reviews. 

When is BrightStar Credit Union open?

BrightStar Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

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