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Brooklyn Diner
- Restaurants
- New York, NY
About this business
Location details
155 W 43rd St, New York, NY, 10036, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 11:00 p.m. | |
| Sun | 8:00 a.m. to 10:00 p.m. |
This is the place for large portions of decently prepared food. The menu is large and varied. The cost of the food has risen steadily in a stagnant fiscal climate. Save some room for dessert.
Fun place, food is delicious, a little noisy...
perfect for a quick dinner in the theatre district
the food was great- Chicken pot pie, huge rueben sandwich, corn beef sandwich- but Skip the desert! We had coconut triple layer cake and the lemon merangue pie and was not impressed with either. Maybe their cheese cake is good. as they claim.
We asked for a burger made medium and it was rare and I got sucked we had to hound the waiter, it was frustrating.
Business response:
We’re sorry the burger was not prepared to your requested temperature and that you had to repeatedly seek out your server for assistance. We understand how frustrating that must have been, and we’ll be addressing your feedback with our team. We would be grateful for the opportunity to welcome you back for a better experience. Stephanie Holmes Director of Guest Experience, The Fireman Hospitality Group
We were seated in the back and there was no air conditioning, only fans. When we asked our waiter, he said that it has been broken for 10 years. Food was not great. Will not be back.
Business response:
We’re very sorry to hear that your experience did not meet expectations. We understand how uncomfortable the lack of air conditioning must have been, and we apologize that the food did not leave a better impression. We truly appreciate your feedback and will share your concerns with our team. Stephanie Holmes - Director of Guest Experience, The Fireman Hospitality Group
No AC in late June in NYC, waiter took 45 minutes to get us the check after we asked. Food was average at best.
Business response:
We're sorry to hear your visit was impacted by the lack of comfort and the delay in service, as well as that the food did not meet your expectations. Your feedback is taken seriously and will be shared with our team as we work to improve both service efficiency and the overall guest experience. Stephanie Holmes Director of Guest Experience The Fireman Hospitality Group
Pre theater lunch. Friend enjoyed blood marys & fish & chips. I had pastrami hash - was served a bit cold and English muffins not really toasted.
Business response:
It is great to hear your friend enjoyed the Bloody Marys and fish and chips for your pre-theater lunch. We appreciate the feedback regarding the pastrami hash and English muffins, as we strive to ensure every dish is served at the perfect temperature and quality. Stephanie Holmes Director of Guest Services The Fireman Hospitality Group
We were sat at a side table “high top” at the bar for dinner when we asked for another table they said it was booked I said we’ve had reservations for three weeks we left without eating .
Business response:
Teresa, we are sorry for your experience. We'll share this feedback with our team so we can make improvements. Thank you - Stephanie Holmes - Director of Guest Services, The Fireman Hospitality Group
Frequently asked questions about Brooklyn Diner
How is Brooklyn Diner rated?
Brooklyn Diner has a 4.2 star rating with 8,775 reviews.
When is Brooklyn Diner open?
Brooklyn Diner is open now. It will close at 10:00 p.m.