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Brower Mechanical
- Heating & Air Conditioning/HVAC
- Rocklin, CA
About this business
Location details
4060 Alvis Ct, Rocklin, CA, 95677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Air purifier installed timely and efficiently. System was up and running in no time, no fuss, no muss. Pete is a pro and a gentleman.
Business response:
Thank you for your excellent review! We’re thrilled to hear that Pete provided you with honest, straightforward service. At Brower Mechanical, we believe in transparency and ensuring our customers are fully informed about their HVAC systems. Pete’s detailed documentation, including photos of his findings, is part of our commitment to keeping you up to date with your equipment’s condition. We pride ourselves on offering professional, no-pressure service without upselling—just reliable, honest advice. If you ever need further ... read more
Service Technician Robert Perez has been sevicing our heating and AC units for years now. His profesionalism and knowledge in number one in our book and he is the one we always request to come to our house. He matches these qualities with an affable personality so his explaiantions are easy to understand. I know Brower have other quality technician but Robert is the one for us.
Business response:
Thank you for sharing your positive experience with Robert! We greatly appreciate your loyalty to Brower Mechanical and are pleased to know that Robert’s professionalism, expertise, and friendly demeanor have made such a lasting impression. Our team works hard to provide top-notch HVAC services, and it’s clear that Robert has consistently met your expectations for both heating and AC system maintenance. While we take pride in all of our skilled technicians, we’re glad Robert is your go-to choice for service. We look forward ... read more
Jose A., the service technician for my maintenance appointment, was very thorough with the scheduled maintenance check. Additionally, he was very punctual, called me in advance to let me know he was on his way, and I did not have to ask him to wear booties while inside. Very professional service!
Business response:
Hi Daniel, Thank you for the fantastic review! We’re so glad to hear that Jose A. provided you with such thorough and professional service during your maintenance appointment. At Brower Mechanical, we pride ourselves on offering reliable HVAC maintenance, ensuring your heating and air conditioning systems run smoothly year-round. Jose’s punctuality, proactive communication, and attention to detail, like wearing booties indoors, reflect the high standards we uphold to ensure your comfort and satisfaction. We truly apprecia... read more
Technician, Rueben Arvayo from Brower Mechanical, did an excellent job performing the checkup of our heating system. He found a minor problem which he corrected and, he changed the furnace filter and cleaned the grill. Friendly, professional service., well satisfied with the service
Business response:
Thank you so much for taking the time to share your positive experience! We’re tickled to hear that Rueben Arvayo provided excellent, friendly, and professional service during your heating system checkup. At Brower Mechanical, we’re committed to keeping your HVAC systems running smoothly with thorough preventive maintenance. Rueben’s attention to detail in identifying and correcting the minor issue, along with changing the furnace filter and cleaning the grill, is exactly the type of service we strive to provide. We’re so g... read more
Great service! Nick Purther has been our technician for years and he is always very punctual. He has a friendly demeanor and excellent communication skills. He answers all of our questions thoroughly and completes the work efficiently.
Business response:
Thank you for your wonderful review! We truly appreciate your loyalty and are glad to hear that Nick has consistently provided you with excellent service. His punctuality, friendly attitude, and clear communication are qualities we value highly. If you ever have more questions or need assistance, please don't hesitate to reach out. We look forward to serving you for many more years to come!
We've trusted Brower for many years, both for our company HVAC and our residence HVAC. Our most recent experience was with senior technician Mike Mathis, who is extremely knowledgeable, and he performed our seasonal service and reported his findings and recommendations with photos and without any pressure at all, allowing us to plan ahead. We highly recommend Brower and in particular Mike Mathis.
Business response:
We’re delighted to hear that you’ve trusted Brower Mechanical for your company's and residence HVAC needs over the years. It’s fantastic that our senior technician, Mike Mathis, provided you with knowledgeable and pressure-free seasonal service, complete with detailed findings and photos. Your recommendation means the world to us! We look forward to continuing to serve you and your HVAC needs. Thank you for choosing Brower Mechanical!
Completely inconsiderate. Tech parks and puts a cone out clearly on my portion of the driveway and creates a blind spot for me leaving my driveway. Why would you not block the driveway you're working on, instead of the one that's already having to deal with the hassle of their neighbor's remodel.
Business response:
Hi Renee, We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. Safety and consideration for our neighbors are top priorities for us, and it’s concerning to hear that our technician’s vehicle placement created a blind spot for you. Even though the service wasn’t performed at your home, we completely understand how frustrating that situation must have been. We’ve shared your feedback with our field team to ensure greater awareness and care in the future. Thank you again for... read more
I had experiences with Brower Mechanical a few years ago that were quite positive. They were direct, honest, fair, and did not try to upsell. This time was different. I called and made an appointment for repair to my A/C. The technician, "Mark" was pleasant and friendly throughout, but the sales pitches began the minute he walked in the door. He immediately began trying to sell me on a "maintenance contract" (which are scams in my opinion). After a few minutes he diagnosed my problem as a failed condenser fan. I bel... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely regret that your recent experience with Brower Mechanical did not meet the standard you’ve come to expect from us in the past. Your previous positive interactions with our team are exactly what we strive for, and we’re sorry to hear this visit felt different. We understand your frustration and appreciate your perspective regarding the sales approach during your service call. While it's part of our technicians’ role to provide information on system health, po... read more
I requested service for my AC unit in early June. I paid for the service. they fixed the problem but one week later the AC went out again they came back and replaced the ecobee and charged me $657.00 plus a 19 dollar service fee.
Business response:
Thank you for taking the time to leave a review. We’ve reviewed our service records and, unfortunately, we don’t have a record of recent service under your name, nor do we have a Jean W listed in our customer history. There may be another company with a similar name. If this review was intended for us, we’d like to understand more and address any concerns right away. Please feel free to contact me directly at 916.824.1319 so we can go over the details together. Thank you, Courtney
Frequently asked questions about Brower Mechanical
How is Brower Mechanical rated?
Brower Mechanical has a 4.9 star rating with 1,598 reviews.
When is Brower Mechanical open?
Brower Mechanical is open now. It will close tomorrow at 12:00 a.m.