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Brower Mechanical

4.8

About this business

Location details

4060 Alvis Ct, Rocklin, CA, 95677, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.81,382 reviews
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John P.'s profile image
John P. 
rating
6 years ago

I would like to thank Brower Mechanical for working on my AC. At times I wanted to call it and replace the system, but Brower recommended to try a few items first. I am glad I followed their recommendations. The last time they worked on my other HVAC system a few years ago, I found Brower employees to be honest and hard working. They are just as honest and hard working today. Ali was courteous and professional and we are now sitting in a nice chilled home again. THANK YOU BROWER!!! 

C S.'s profile image
C S. 
rating
7 years ago

This is an excellent company, with professional staff, outstanding customer service and their work is QUALITY at its best. I have worked with them for 10+ years. I have had Brower do some standard repairs on a 10-year old HVAC and duct system in one house. Then they also serviced a VERY OLD wall heater and window a/c unit in another house for me. Three years later I hired Brower to upgrade the entire heating and air system to a central system on that old house, and properly insulate the walls and attic. It was a huge project... read more

Linda J.'s profile image
Linda J. 
rating
7 years ago

We bought a NEST Video doorbell and it was too difficult for us to install, so we read the Yelp reviews and selected Brower Mechanical. Their installer, Mike Mathis, was right on time (8am) and explained all that needed to be done to install the doorbell. Our current doorbell is located on the side of our porch and is not located in the door frame. So, the angle would be different if installed on the side of the house. Mike explained all of our options, including installing it on the side of the door, including addi... read more

Renee G.'s profile image
Renee G. 
rating
7 months ago

Completely inconsiderate. Tech parks and puts a cone out clearly on my portion of the driveway and creates a blind spot for me leaving my driveway. Why would you not block the driveway you're working on, instead of the one that's already having to deal with the hassle of their neighbor's remodel. 

Business response:

Hi Renee, We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. Safety and consideration for our neighbors are top priorities for us, and it’s concerning to hear that our technician’s vehicle placement created a blind spot for you. Even though the service wasn’t performed at your home, we completely understand how frustrating that situation must have been. We’ve shared your feedback with our field team to ensure greater awareness and care in the future. Thank you again for... read more

Bryan M.'s profile image
Bryan M. 
rating
9 months ago

I had experiences with Brower Mechanical a few years ago that were quite positive. They were direct, honest, fair, and did not try to upsell. This time was different. I called and made an appointment for repair to my A/C. The technician, "Mark" was pleasant and friendly throughout, but the sales pitches began the minute he walked in the door. He immediately began trying to sell me on a "maintenance contract" (which are scams in my opinion). After a few minutes he diagnosed my problem as a failed condenser fan. I bel... read more

Business response:

Thank you for taking the time to share your feedback. We sincerely regret that your recent experience with Brower Mechanical did not meet the standard you’ve come to expect from us in the past. Your previous positive interactions with our team are exactly what we strive for, and we’re sorry to hear this visit felt different. We understand your frustration and appreciate your perspective regarding the sales approach during your service call. While it's part of our technicians’ role to provide information on system health, po... read more

Jean W.'s profile image
Jean W. 
rating
9 months ago

I requested service for my AC unit in early June. I paid for the service. they fixed the problem but one week later the AC went out again they came back and replaced the ecobee and charged me $657.00 plus a 19 dollar service fee. 

Business response:

Thank you for taking the time to leave a review. We’ve reviewed our service records and, unfortunately, we don’t have a record of recent service under your name, nor do we have a Jean W listed in our customer history. There may be another company with a similar name. If this review was intended for us, we’d like to understand more and address any concerns right away. Please feel free to contact me directly at 916.824.1319 so we can go over the details together. Thank you, Courtney 

Paul S.'s profile image
Paul S. 
rating
10 months ago

I hired Brower to install an energy-efficient small-tank heater in my house in place of a very hold tank heater in the middle of the house. After mocking the previous company that refused to do the job, they mistakenly put the new heater in a cupboard in the middle of the house. The directions clearly say they need to be situated outside. Brower took that heater out and without flushing it beforehand returned the 40-year-old water heater to its place, which then flushed massive amounts of debris into my plumbing system r... read more

Jim B.'s profile image
Jim B. 
rating
a year ago

Service call for LG unit installed in 2017. Brower no longer services these units, The technician, Mark, did not put furniture he had to move back, didn't know much about the unit. couldn't complete the service call and now the unit is not functioning. A complete waste of $92 service call. I do not recommend this company 

Mary B.'s profile image
Mary B. 
rating
a year ago

I got an estimate for a new HVAC system & Brower was double what I paid to another company for the same equipment with a 10-year warranty. Do Not Use Them - Get Other Estimates!! 

Business response:

Dear Mary, Thank you for taking the time to share your feedback. We appreciate the opportunity to address your concerns. At Brower Mechanical, we understand that pricing is an important factor when choosing an HVAC provider. While we may not always be the lowest cost option, we firmly believe that the value we provide justifies the investment. Our commitment to quality craftsmanship, comprehensive warranties, and exceptional customer service sets us apart in the industry. We take pride in our highly trained technicians, t... read more

Frequently asked questions about Brower Mechanical

How is Brower Mechanical rated?

Brower Mechanical has a 4.8 star rating with 1,382 reviews. 

When is Brower Mechanical open?

Brower Mechanical is open now. It will close tomorrow at 12:00 a.m.