BRU Burger Bar Carmel

Bruce 

on OpenTable

10 months ago

Very disappointed that the lamb burger and turkey burger options have been eliminated from the menu. I cannot eat beef, so it left me with no meat based options other than chicken. I can get that anywhere so I ended up with the Impossible burger which is a poor substitute. 

Garry 

on OpenTable

a year ago

Horrible service! Waiter acted like he didn’t want to be there! Never csme back to table after bringing food. 

Edward 

on OpenTable

a year ago

The food was delicious but our waiter SUCkED! We were seated outside. Five minutes later a table of 7 was seated and got drinks and appetizers ordered before us. We waited for 20 minutes before saying anything. Should note that another couple that was behind us left because no one went to them either. When our waiter finally came by, he said he didn’t know he had our table! Didn’t apologize and acted like he was annoyed that he had to work. Got my drink wrong and just overall bad disposition. I asked to speak with the ma... read more

Shirley 

on OpenTable

a year ago

Our Server was good at getting the drinks, but mixed up orders. Food was not prepared as requested. We ordered a burger rare and it came out Medium. We ordered a burger without mayo and it came with mayo. We ordered fries and got onion rings and was charged for them. 

Chris 

on OpenTable

a year ago

We had the worst server. We waited 1 hour for our food and it came out completely wrong. I had to ask 2 different servers to get our server. He didn’t care enough to come out and check on us. I finally had to go to the front and ask for a manager. While waiting, the server finally came over and proceeded to stick his fingers in my food!!!! 100% disgusting. I gave my food to the manager and she took it off our bill. We won’t ever eat there again. Nasty. 

Brian 

on OpenTable

a year ago

Food was smaller and not as good as I remembered or expected. I can get a better burger for half the price at a lot of other places. Server was great and ambiance is nice, but I won't be back. 

Jim 

on OpenTable

a year ago

I asked for a simple Cheeseburger with lettuce, tomato, onion, mayo and ketchup and mustard on the side. I didn’t get that and I was afraid to complain because I was in a business meeting. The slaw was dried out and the waitress simply did not care. When I placed my order, she didn’t listen to a thing I said. Also, the sandwich looked like it was dumped in grease before it was served! HORRIBLE! Will never go back! 

LaDonna 

on OpenTable

a year ago

We were a large party of eight and a baby, but the room was very loud and service was very slow and we had to keep asking for things like little plates for our appetizer and one of our party didn’t get his drink we had to ask twice. I’ve given the Carmel location two tries, and I’ve been disappointed on both of them. The location downtown is fabulous, but I won’t return to the Carmel one or recommend it. 

PetiteSirahSuperFan1 

on OpenTable

a year ago

A rare miss for a Cunningham group restaurant: service filled with mistakes on very basic items. Food solid as usual; nice ambience. Hope it was a one off.