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BRU Burger Bar Carmel

4.5
  • Carmel, IN

About this business

Location details

12901 Old Meridian St, Carmel, IN, 46032, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
4.54,877 reviews
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Falmito's profile image
Falmito 
3 years ago

Just getting too expensive to eat out. I remember Bro having more choices on a menu. 

Business response:

We appreciate your 4 stars Falmito! We look forward to earning that 5th star on your next visit. 

AbbyS's profile image
AbbyS 
3 years ago

Their fries are burnt universally. They cost extra. The burgers are decent. 

Business response:

Hi Abby! I'd like to personally apologize for your visit Friday. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at brucarmel@crgdining I'd love to see how I can make things better. 

Hombre's profile image
Hombre 
4 years ago

it was all as good as expected however the brownie sunday was so hard i could not cut the edges with a steak knife. 

Business response:

Hi Hombre, we are sorry that you had a negative experience with the brownie during your visit. If you could contact us at brucarmel@crgdining.com so that we can make it right. 

Anonymous's profile image
Anonymous 
4 years ago

The hostess was extremely rude and acted annoyed (rolled her eyes) when we asked for a low top table versus a high top table. We had our 10 month old daughter with us. The high chair provided was too low for the high table. Her head was under the table when sitting in it. The food was below average. We ordered a grilled cheese for our daughter. When it arrived it was two tops of a hamburger bun, flipped upside down with a cheese slice in between. The only good part of our experience was our actual waiter. She was very nice a... read more

Business response:

I would like to apologize for your recent visit with us. I'm very upset to hear this was your experience with our host staff. This is not how we handle guest requests and I will address this with our host team. I'm glad to hear that the rest of your experience was positive however! Please feel free to reach out to me a brucarmel@crgdining with any other feedback. Alli Selkirk General Manager 

PatriciaW's profile image
PatriciaW 
4 years ago

Food was good but got sick not long after getting home. Food poisoning it seems. Will not return for that reason. Service good 

Anonymous's profile image
Anonymous 
4 years ago

The restaurant was out of several beer selections we 

Business response:

Thank you for reaching out regarding your experience. We have issues with our keg lines unfortunately resolving in entire kegs blown. This is the reason we have not had our normal selection of beers on tap. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Feel free to contact us at the store (317) 975-0033 or me directly (listed below). Cheers, Laci Bovard Bar Manager (812)577-5864 Bru Burger Bar 

MelyssaE's profile image
MelyssaE 
4 years ago

The host (gentleman) was very rude. We asked for a booth and he instantly made a face (one clearly out of annoyance) with the tone to match and said they were all booked/reserved. The entire time we were there at least two were open at any given time. It wasn’t busy at all. Our server Michelle was amazing but the host was not even close. Next time instead of saying they are booked just say you save them for parties of three or more (because a party of three was put into one even though he said they were needed for parties of... read more

hungry's profile image
hungry 
4 years ago

Showed up for dinner reservation at 6:15 and they had given it away. The host and hostess stand was very indifferent about not having our table and didn’t offer to seat us anywhere we finally just went to the bar. 

Anonymous's profile image
Anonymous 
4 years ago

Frequently asked questions about BRU Burger Bar Carmel

How is BRU Burger Bar Carmel rated?

BRU Burger Bar Carmel has a 4.5 star rating with 4,877 reviews. 

When is BRU Burger Bar Carmel open?

BRU Burger Bar Carmel is closed now. It will open at 11:00 a.m.