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BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Bad, rushed Service, burger was cooked past Medium Rare. Carmel location is better by far.
We had a hair in our food. They did take it off the bill but the manager never came to check on us. Our server wasn’t very knowledgeable about anything.
Both the bartender and our table server were great...friendly and helpful...but the kitchen manager allowed very cold chili to come out, put virtually no sauce in our chicken wings and when we asked for additional sauce, he brought out Two ramekins of out-of-the-refrigerator-cold-congealed wing sauce that we had to send back...he never came out to talk to us...overall a very poor experience at this location
When we arrived, we waited several minutes then were greeted by the manager, saying our waitress was swamped, so he would take our drink order. This is never a good sign, but we were patient. Finally our waitress arrived and she took our drink order...again. Though we told her the manager had already taken the order. Our drink orders came after waiting about 15-20 minutes- we were told the waitress would be right back with a glass for the beer- normally no big deal to drink from the bottle, but this was a Blu Moon with an or... read more
Business response:
I'm very sorry to hear about this experience. My name is Chris and I've taken over this location today as the new GM. Would you be able to send some information so that i may speak with you about your experience and invite you back on us. Any Feedback would be appreciated. Sounds like we really dropped the ball with your experience. My email is cgarcia@crgdining.com phone: 317.702.4592. I hope you will give us an opportunity to make things right.
Food was okay, my husband ordered bean burger and it was running off bun. Waitress took back but second looked same, so he didn’t eat. There was very drunk and very loud individual eating out on patio dining with a child who thought he should speak super loud and drop f bomb every other word. It wasn’t the most enjoyable birthday dinner with my family. Not blaming entirely on Bru Burger, but just wasn’t enjoyable.
CDG restaurants are among my favorite and I love Bru Burger. However, I’ve been to this location twice and each time my burger has been bland. The service was fantastic and the ambience was great - but the burger just didn’t have any real flavor.
Went to celebrate Fathers Day and had a pretty bad experience. Our server kept making passive aggressive jokes, didn’t ask if we wanted drinks and we had to ask if there was even a drink menu, and our apps alone took over 30 minutes. Dads milkshake came out liquidy at first instead of thick. They weren’t busy at all and manager came to the table to apologize and said apps would be paid for but when the check came, they weren’t entirely covered. My parents drove two hours and my dad was so excited to eat here but unfortunatel... read more
Business response:
I am so sorry to hear about your bad experience. This is not the typical service that we strive to provide. I would like to invite you back to dine on us. Please reach out to me directly, so that I can make this right. Rob Evans GM revans@crgdining.com 317.603.3930
We have been to Bruburger many times-both at the downtown location and Noblesville. This was the worst food experience we have had. The salad was not cold and the onion rings were very soggy. Even the burgers were just mediocre, which was unusual. Nothing to brag about.
Business response:
Kip, I am so sorry to hear about your visit. That definitely does not sound like our standards. I would like to make it up to you. I can send you a gift card for your next visit, or we can just take care of your food the next time you stop in. Please let me know what you would like to do. Rob Evans GM revans@crgdining.com
This is the first time back since the pandemic started and I would have to say I was disappointed. From the start the pretzels and cheese were outstanding as usual. However, the two salads were a disappointment which is unusual. The sriracha Caesar came out without the sriracha sauce and the salad was wilted and warm. It came out so fast it was clear it had probably been premade as the lettuce was not cool or crisp. The same could be said for the other salad as it warm, wilty, and unappetizing. The burgers came out and look ... read more
Business response:
Steve, I am very sorry that you were disappointed during your last visit. I agree that is sounds like you didn't have the greatest experience last time. I would like an opportunity to invite you back and make things right! Please reach out to me at revans@crgdining.com Rob Evans Gm
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.4 star rating with 3,237 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is closed now. It will open at 11:00 a.m.