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BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Business response:
Hello Susan... I'd like to personally apologize for your visit Wednesday. Unfortunately, it seems that we dropped the ball and with our food execution. I assure you we pride ourselves in our food quality and I will look into what happened. If you could please email me at cgarcia@crgdining.com I'd love to see if I could send a gift card to invite you back in. Please send me an address at your convenience. Best, Chris
Food was amazing but our server didn’t act like she wanted to serve us at all. She wasn’t in a good mood. Didn’t even fill out water a single time the manager had to come do it.
Was a little disappointed in the service. Food and everything else was great!
Bad, rushed Service, burger was cooked past Medium Rare. Carmel location is better by far.
We had a hair in our food. They did take it off the bill but the manager never came to check on us. Our server wasn’t very knowledgeable about anything.
Both the bartender and our table server were great...friendly and helpful...but the kitchen manager allowed very cold chili to come out, put virtually no sauce in our chicken wings and when we asked for additional sauce, he brought out Two ramekins of out-of-the-refrigerator-cold-congealed wing sauce that we had to send back...he never came out to talk to us...overall a very poor experience at this location
When we arrived, we waited several minutes then were greeted by the manager, saying our waitress was swamped, so he would take our drink order. This is never a good sign, but we were patient. Finally our waitress arrived and she took our drink order...again. Though we told her the manager had already taken the order. Our drink orders came after waiting about 15-20 minutes- we were told the waitress would be right back with a glass for the beer- normally no big deal to drink from the bottle, but this was a Blu Moon with an or... read more
Business response:
I'm very sorry to hear about this experience. My name is Chris and I've taken over this location today as the new GM. Would you be able to send some information so that i may speak with you about your experience and invite you back on us. Any Feedback would be appreciated. Sounds like we really dropped the ball with your experience. My email is cgarcia@crgdining.com phone: 317.702.4592. I hope you will give us an opportunity to make things right.
Food was okay, my husband ordered bean burger and it was running off bun. Waitress took back but second looked same, so he didn’t eat. There was very drunk and very loud individual eating out on patio dining with a child who thought he should speak super loud and drop f bomb every other word. It wasn’t the most enjoyable birthday dinner with my family. Not blaming entirely on Bru Burger, but just wasn’t enjoyable.
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.5 star rating with 3,204 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is closed now. It will open tomorrow at 11:00 a.m.