This profile has been claimed by the business owner or representative.
BRU Burger Bar Noblesville
- Noblesville, IN
About this business
Location details
350 Westfield Rd, Suite 100, Noblesville, IN, 46060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We talked to the manager about how “ less than average our food was“ and she said because she’s a woman the other managers don’t respect her so she’s going back to her old store. Basically she said “I’m out of here, I know things here have changed & not for the better, sorry for your luck. “ This to folks that use to be regulars & are just tired of cold fries, cold meat on the salads & the downhill slide the last 6-9 months. Very disappointing & we are done.
Business response:
Jim, While this isn't at all what we'd like to see, I want to thank you for your feedback. I would like to speak with you a little more about this incident and try and see if we can't win you back in some way or another. We only get better if we get information from guests, and sometimes it can be tough to hear. However, I don't want for us to just be written off. Please, when you get the chance, can you call me back at the store at 317-764-2510, or email me at jsanderock@crgdining.com?
Service was very slow
Business response:
Hi there. We are sorry to hear this. We hope that it was an otherwise positive experience and look forward to earning that 5th star the next time around.
We came with my two 20 month old grandsons. Told the waitress we wanted to put a food order in for them early and quickly because they were hungry and tired. What should’ve taken 10 minutes turned into a 45 minute wait for their food. Even though we were told it should “not take more than 10 minutes” When the boys food arrived it was cold and was quite apparent it had sat under heat lamps for quite a while before being brought to our table. I have eaten here before and always had an enjoyable experience. The food was cold, s... read more
Business response:
Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are very sorry to hear that standard was not met in your dining experience with us. We truly hope that you will give us another chance to make things right.
We had the NICEST woman waiter...loved her! I had the bru burger with roasted garlic and 3 kinds of cheese. My burger was barely room temperature and the cheeses did not even melt on top of burger. Fries were hot and tasty. Onion rings we got as Appetizer were excellent. Huge rings, hot and nice batter. Our spicey BLOODY MARYS were disappointing...LOTS of Tabasco? but not much flavor other than that overpowering HEAT. Overall experience was just "ok". So for $80 (which includes tip and tax) I will not eat at the Noblesville ... read more
Business response:
Thank you for providing your feedback and letting us know about these issues. We set a high standard for ourselves and are very sorry to hear that standard was not met in your dining experience with us. Please give us a call at (317) 764-2510 as we would love to try and make things right.
Business response:
Hi there, it seems that we dropped the ball on your most recent experience with us. We would love to know how we can do better, please reach out to us at (317) 764-2510. Thank you.
Business response:
Hi there, it seems that we dropped the ball on your most recent experience with us. We would love to know how we can do better, please reach out to us at (317) 764-2510. Thank you.
Everything was fine except it was very cold. You could feel the fans blowing on us. It made us uncomfortable.
Business response:
Sharo, thank you for the 4 stars. We are always happy to adjust temperatures or provide a blanket that we have in house. We hope that you will join us again.
Frequently asked questions about BRU Burger Bar Noblesville
How is BRU Burger Bar Noblesville rated?
BRU Burger Bar Noblesville has a 4.4 star rating with 3,275 reviews.
When is BRU Burger Bar Noblesville open?
BRU Burger Bar Noblesville is closed now. It will open at 11:00 a.m.