This profile has been claimed by the business owner or representative.
Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The nurse and doctor were were in a hurry, did not want to talk, and acted like they had to get to the next patient right away. When I left the office, I felt like I was in their way and not welcome in their office.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
Only gave one star since zero stars isn't an option. This person was outrageously condescending and dismissive, wouldn't look at the test results from my recent hospitalization for gastrointestinal distress, ignored my paperwork from another gastroenterologist about an ongoing condition, threw my paperwork in my face and WROTE ME A PRESCRIPTION FOR ANTIDEPRESSANTS. Misogynistic, combative, rude and most importantly a complete failure at meeting his hippocratic oath.
Diagnostic process SOLELY based on whatever can be gleaned from patient's historical records (with loss of privacy in medical system, medical records are available w/o patient's consent). Dismissive and insensitive to patient's concerns, questions, or thoughts on his/her condition. Medication prescribed without concern for side effects or follow-up. Recommended treatment is are costly procedures, without an exploration of other options or medications.
Very patriarchal in manner. Insensitive and dismissive to patient's concerns, questions, or thoughts on condition. Diagnostic process and medical conclusions based SOLELY on whatever gleaned from patient's historical records. Absolutely no exploration of other options or medications to medical conditions. 1 size fits all approach. Colonoscopy, colonoscopy, colonoscopy.
I have never experienced poor quality of patient care as I have with Dr. Collier. When I saw him, I had been battling an extreme gastrointestinal issue for several months. He ignored my description of the symptoms. He forgot my symptoms every time I saw him, ignored me when I did tell them to him, and repeated tests I already received instead of giving me new tests for my issues. I will never see him or visit Capital Digestive Care ever again. My health issues have been going on for over a year.
Would not recommend. My allergy specialist provided in-depth info & diagnosis into what was causing lifetime of “indigestion”: food allergies + esophagus disorder (long name starts w/ “e”). Basically throat was closing up. POOR follow up by White. Good friend also patient, several years treated for diverticulitis. Her last visit for severe abdominal pain was given meds & told wasn’t her gall bladder. 12 hours later ER tests confirmed her gall bladder had to go. Needless to say so did White...
Dr Koff does not return calls concerning test .results. Had to get another physician to intervene to find out results. Staff on phone were courteous but they cannot give out results.
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.2 star rating with 1,148 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is open now. It will close at 6:00 p.m.