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Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My girlfriend was in the ER and he was the on call GI doc. We didn't think the ER doc was giving us all the fact so called GI. Dr White was very rude and told me "Stop harassing me", "why are you even calling me". Um, hello your the GI on call that's why we were calling you.
If you are looking for a doctor who will follow-up with you regarding an urgent matter, don't miss his return call as he will not leave a message nor call you back! So take yourself to the ER for immediate treatment and locate a new doctor who is available and can at least talk to you over the phone.
Very breezy. Over booked. Seems competent, with emphasis on efficiency rather than care. Not a lot of patient rapport, but friendly enough. Horrible support staff -- incredibly rude.
The nurse and doctor were were in a hurry, did not want to talk, and acted like they had to get to the next patient right away. When I left the office, I felt like I was in their way and not welcome in their office.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
Only gave one star since zero stars isn't an option. This person was outrageously condescending and dismissive, wouldn't look at the test results from my recent hospitalization for gastrointestinal distress, ignored my paperwork from another gastroenterologist about an ongoing condition, threw my paperwork in my face and WROTE ME A PRESCRIPTION FOR ANTIDEPRESSANTS. Misogynistic, combative, rude and most importantly a complete failure at meeting his hippocratic oath.
Diagnostic process SOLELY based on whatever can be gleaned from patient's historical records (with loss of privacy in medical system, medical records are available w/o patient's consent). Dismissive and insensitive to patient's concerns, questions, or thoughts on his/her condition. Medication prescribed without concern for side effects or follow-up. Recommended treatment is are costly procedures, without an exploration of other options or medications.
Very patriarchal in manner. Insensitive and dismissive to patient's concerns, questions, or thoughts on condition. Diagnostic process and medical conclusions based SOLELY on whatever gleaned from patient's historical records. Absolutely no exploration of other options or medications to medical conditions. 1 size fits all approach. Colonoscopy, colonoscopy, colonoscopy.
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.7 star rating with 17,210 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is closed now. It will open tomorrow at 9:00 a.m.