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Capital Digestive Care - Roll Up
About this business
Location details
12345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have used DR Wootton for 20 years. He can do colon exams but is unable to diagnose anything more complex. He would come into appointments with no advance knowledge of even what meds I was taking, prescribed by him. I had hemoglobin counts less than half of normal and he had no interest. I had to make appointments with other doctors to receive proper care. He endangered my life, See another doctor other than Frank Wootton.
Referred me to another practice said he couldn’t help me
Business response:
We are sorry to hear you did not feel your needs were met during your visit. Patient care is our most important responsibility. While uncommon, it is occasionally necessary to recommend a different provider or treatment path if we feel we cannot fully meet the needs of a patient's clinical condition or diagnosis. We would be happy to speak with you directly if you would like to discuss your visit or share additional information.
My girlfriend was in the ER and he was the on call GI doc. We didn't think the ER doc was giving us all the fact so called GI. Dr White was very rude and told me "Stop harassing me", "why are you even calling me". Um, hello your the GI on call that's why we were calling you.
If you are looking for a doctor who will follow-up with you regarding an urgent matter, don't miss his return call as he will not leave a message nor call you back! So take yourself to the ER for immediate treatment and locate a new doctor who is available and can at least talk to you over the phone.
Very breezy. Over booked. Seems competent, with emphasis on efficiency rather than care. Not a lot of patient rapport, but friendly enough. Horrible support staff -- incredibly rude.
The nurse and doctor were were in a hurry, did not want to talk, and acted like they had to get to the next patient right away. When I left the office, I felt like I was in their way and not welcome in their office.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
My wife had a follow-up appointment with Dr. Bijpuria. After the first procedure, we had a question and forwarded via portal, however, she didn't reply back to us until my wife & I went to her office. She told us to bring a second referral from PCP (nobody informs us until we visit the office). This is totally unacceptable and unethical.
Business response:
We regret that a miscommunication resulted in a negative experience with our office. Although we attempted to resolve the situation at the time of the follow-up appointment, our efforts were not successful and subsequent messages went unreturned. We want to provide the best care and service to every patient at every visit and appreciate the opportunity to receive feedback and make improvements.
Only gave one star since zero stars isn't an option. This person was outrageously condescending and dismissive, wouldn't look at the test results from my recent hospitalization for gastrointestinal distress, ignored my paperwork from another gastroenterologist about an ongoing condition, threw my paperwork in my face and WROTE ME A PRESCRIPTION FOR ANTIDEPRESSANTS. Misogynistic, combative, rude and most importantly a complete failure at meeting his hippocratic oath.
Frequently asked questions about Capital Digestive Care - Roll Up
How is Capital Digestive Care - Roll Up rated?
Capital Digestive Care - Roll Up has a 4.7 star rating with 16,058 reviews.
When is Capital Digestive Care - Roll Up open?
Capital Digestive Care - Roll Up is open now. It will close at 6:00 p.m.