This profile has been claimed by the business owner or representative.
173 Bridge Plaza N, Fort Lee, NJ, 07024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
We had a very good tour experience at CareOne at Hamilton. The girl that took care of us and showed us around was very informative. The facility was clean, and everything seemed to be very nice.
We liked Symphony and everything that we saw during our tour, but I do not think they wanted my loved one because they never called us back.
Business response:
Hello, my name is Alison. Thank you for taking time to review Symphony at Cherry Hill. I have shared your review with community and regional leadership. We greatly appreciate your feedback. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
Care One is a great place. The atmosphere and care make this a great place to be at. They are supportive of memory care and able to assist my loved one with medication distribution and bathing when necessary. The staff are good to work with if the family has questions or concerns. Some of the activities include bingo, games, and more for the residents to participate in.
We moved my loved one here from another place where she kept falling and wasn't receiving the care that she was being charged for. So Symphony at Cherry Hill has been a vast improvement. The staff is very friendly. And the facility itself is very good as well.
Business response:
Thank you so much for taking time to share your experience of Symphony at Cherry Hill. We value your opinion deeply and will share your positive review and accolades of the team members with our leadership team to ensure they are recognized and celebrated. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us.
We toured CareOne and the facility looked dated, it was very expensive, and the location was not the best. Nothing was within walking distance and I thought my loved one who is more independent may feel trapped.
We chose Harmony Village because they specialize in dementia and Alzheimer's care. I am not sure if the staff get properly trained, they seem to be limited in their care for residents who have more moderate to advanced Alzheimer's. If you are in the early stages they have a lot of activities and things like that, but not for those who are further along. When we first went here they were bragging about how they had not had any cases of covid, but with Omicron over two thirds of the residents got sick and most of the staff. If... read more
I would recommend you be ready to make a financial commitment to the community. The staff are pretty good to work with, if I have questions or concerns about my loved one. They didn't understand how a specific phone would work due to the way it had to be set up for my loved one to communicate with the family. This was resolved after a bit of time. Some of the activities available include floral arrangements, painting, chef experiences, crocheting group, and more for the residents to choose from.
The tour was nice and they did a good job showing us what all they offered. For us, we were looking for a facility that focused only on Alzheimer's/dementia and this facility did not provide that.
My mother has been at Care One for 5 months in Assisted Living and is very much thriving there. Wonderful staff that really seems to care and is always responsive. Varied daily activities and the kitchen staff is very caring as well. Really everybody brings their best here and it's a vibrant atmosphere. I as concerned as my mother has always been a private person but she has been welcomed and matriculated very naturally at Care One.
Care One Corporate has a 4.8 star rating with 4,150 reviews.
Care One Corporate is open now. It will close at 8:00 p.m.