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173 Bridge Plaza N, Fort Lee, NJ, 07024, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 8:00 p.m. | |
Tue | 8:00 a.m. to 8:00 p.m. | |
Wed | 8:00 a.m. to 8:00 p.m. | |
Thu | 8:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 8:00 p.m. | |
Sun | 8:00 a.m. to 8:00 p.m. |
The renovations are nice. And the staff is really very nice. The facility itself is clean, but not my loved one's room. They do decorate really well for the seasons. I feel like you have to stay on top of things though for them to happen. I love the activities director. She is such a nice woman. But there just doesn't seem to be that many activities going on. And that may be due to Covid. But I feel like there should be music playing all the time or something going on, and it's just quiet.
They were great at communication. The staff were very sensitive and caring professionals. [Name removed], the head of administration, was phenomenal. The facility was extremely clean, and they were very efficient in the care they provided.
The biggest thing to me is how friendly everybody is. When we visit, they always call our loved one by name and ask her how she is. She likes everyone there. We're in constant contact with her nurse through text and phone call, which is very nice. They're all really helpful.
I would say that the social worker was not as good there as at another facility we had been at previously. We insisted on getting information, but if you don't ask for information you don't get it. We had weekly conferences with everyone, and I wanted my husband to have intensive PT and begin to walk. When I asked if that was possible, they said it was not realistic. And I feel like they should have told me that before I asked the question. I thought they should have been more transparent. But I thought the facility itself w... read more
My loved one stayed here for rehab, the PT and nursing staff helped her get stronger and return home safely!
We had a great tour with Symphony and they spent a lot of time with us. We felt it was too restrictive and our loved one was not at that point yet.
Business response:
Thank you so much for sharing your tour experience of Symphony at Cherry Hill. We appreciate your honest feedback. If you have any additional feedback or questions, we'd love to hear from you! Kind regards, Alison
My husband's dementia progressed and he became a "difficult patient". He had violent outbursts and the first facility I placed him in was unable to deal with him. Care One was suggested by a Social Worker and he is doing much better there. They are able to deal with him and his condition has improved.
It was a positive experience overall. Just make sure you let the people who are going to be taking care of your loved one know what your loved one's schedule and needs are. I don't have any complaints about the staff. I thought it was a good facility, nicely set up, and there was a nice outdoor space that we used several times when I came to visit.
The care my loved one received was excellent. They did an excellent job. I would recommend this community. They are excellent all around and they have rehabilitation and assisted living, and even memory care and skilled nursing all under one roof.
Care One Corporate has a 4.8 star rating with 4,150 reviews.
Care One Corporate is open now. It will close at 8:00 p.m.