Care One Corporate

Anonymous 

on AplaceForMom

6 years ago

I do not feel that they were engaging with my father at Harmony Village. If he was sitting there in a wheelchair, they would leave him there and he wouldn't get to participate in any of the activities. There are levels of dementia care, and each floor is locked. There was not enough staff to monitor the residents. They were also expensive for what you got. I removed my father from this facility. I would not recommend Harmony Village. 

Janice colon 

on AplaceForMom

6 years ago

My mom didn't like pt the same exercise there pt personal need to prove new exercises routine 

Anonymous 

on AplaceForMom

6 years ago

I would not use CareOne again if I had another choice. We had tremendous difficulties with their pharmaceutical department and billing. They repeatedly billed me through their pharmacy even though we never used them. I reached out to the director multiple times, and they said they would take care of it, but they never would. My husband was not able to take care of himself at the time and they were not providing adequate attention to him. The staff is very nice until they get you in. The nursing staff was very lacking. They ... read more

Peter Owsianik 

on AplaceForMom

6 years ago

My mother was put in their care after she broke her hip, during her first day in this facility she fell and broke the same hip again due to neglect and incompetence of the staff. DO NOT put a family member here! No apology was offered, only concern for monetary loss after her transfer to another facility. 

Anonymous 

on AplaceForMom

6 years ago

In one word AWFUL. Run far away from this facility. My parent was there years ago. The food was horrible. Taste was tasteless and it looked like diarrhea. We were talked into putting him into their dementia unit promising that he would have better care. He would call for assistance and have to wait sometimes over 30 minutes. Complaints go nowhere. The workers were overworked as CARE NONE did not have adequate staffing. I eventually had to contact the state ombudsman as it got so bad. 

Samantha 

on AplaceForMom

6 years ago

Though Care One at Wayne was an adequate facility for my grandfather’s recovery, their handling of the Covid-19 crisis was absolutely unacceptable. Two weeks into my grandfather’s stay, they began barring visitors from entering the facility, which they did act early on, but on FaceTime calls with my grandfather it was obvious that social distancing practices were NOT taking place within the facility. The physical therapists who assisted in the FaceTime calls were within inches of his face, wearing NO masks. Who knows where e... read more

Anonymous 

on AplaceForMom

6 years ago

Horrible care for my grandmother.would not recommend. They do not care for their patients ass they should. Grandmother got a bunch of bedsores and infections. Not to mention all the bed falls in their care! For the price paid there should be better care given! 

Betty 

on AplaceForMom

6 years ago

Just found out my Aunt is there..albeit temporary after a pnuemonia & wound infection bout.But the news I received yesterday is that she now has a open wound on her rear..after 2 weeks.She is 94 years old with one son.She lived alone, refuses to move with her son, out of state...But she did not have a decubitis when she left home or hospital! !Im very upset & heading there today, first time visit. I am a nurse & I personally referred her primary home caretaker who her family &I swear by.I also checked on her while at home.Sh... read more

Anonymous 

on AplaceForMom

7 years ago

Staff is friendly, room is clean. Food is mediocre. The medical care is lacking.Nurses are LPN and unaware of medical issues. I had to call 911 twice to save my mothers life. She was hospitalized each time for five to seven days.The medical staff was unapologetic and rude. They did not even recognize their own incompetence. If you are fairly healthy with no complications it is a nice place. If there are medical complications good luck.