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Care One Corporate
- Assisted Living Facilities
- Fort Lee, NJ
About this business
Location details
173 Bridge Plaza N, Fort Lee, NJ, 07024, United States
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If you want to die or get rid of elderly parents this is the best place on the planet. The staff don't care, nurses Give Wrong or forget to give medication, nurse practitioner runs like a chicken without a head and doesn't even listen to you, doctor A is indifferent and dieticians are none existence and forget to put the dietary in the computer so they definitely help with end of life. Maintenance is over worked and bring none working equipment and beds to your room just to kill and buy time. Nursing director tries but he is... read more
When my loved one first moved in, the community was Symphony at Cherry Hill. However, recently they have been taken over by Care One, and in the last six months, there have been two increases that totaled [rate removed]. My loved one with moderate dementia needs only moderate care. When I called and asked them about the increases, they said they're hiring more people, upgrading the facility, and generally increasing their services and quality. But the increase in price is astounding. With the change in ownership, so far the ... read more
The community looks beautiful and is kept clean, but alot of unfulfilled promises. We were told our mother would be checked on throughout the night and that clearly was not happening. I just feel that because the residents can't speak for themselves, you have to be on top of things to make sure they are happening. It's alot of money to check that they're doing their job.
Lately room cleaning and laundry services frequently have been declining. Also, it seems that staff has to be alerted more frequently about issues relative to the resident.’s physical conditions. On a scale of 1 —5 relative to value of service, at best a 2 1/2. Some what over priced.
Business response:
Hello Robert, my name is Alison. Thank you for taking time to rate Symphony at Cherry Hill. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
Very dark, not up to date.
My loved one was there for 2 years. They only did blood work 1 time that I could find. We removed her and placed her somewhere else and this new place did her blood work and we learned her blood oxygen was very low. Symphony at Cherry Hill kept saying everything was fine with her, when it was clearly not. She was seeing the doctor twice a month this whole time and never knew or figured it out while there.
Business response:
Hello, my name is Alison. Thank you for taking time to rate Symphony at Cherry Hill. Your experience is important to us. I have shared your review with community and regional leadership. I’d like to learn more about your concerns. If you’re open to further discussion, please send us a private message with your phone or email address. We’ll reach out to talk personally. Thank you, Alison
My rating of Harmony would have been a 5 star rating, but when we were sold on coming here, we were told we would be able to transition to medicaid after a 2 year self pay and maybe a couple additional months. As we approach the 2 year marker, now they are telling us that our parent doesn't have a medicaid bed. available for her possibly wouldn't have one for up to 3 years. Has anyone else had a similar issue with Harmony Village?
My mom was transferred to this facility following a hospitalization. She tested negative numerous times at the hospital and at CareOne for Corona virus. Shortly after her arrival the facility reported several asymptomatic staff corona cases. A few days later my mom tested positive. 17 days later mom died. The Dr said it was a Covid 19 heart attack. Her death certificate lists Covid 19 and heart attack. CareOne daily coronavirus newsletter continues to insist “ no precious lives lost”. Either they are hiding corona deaths or ... read more
We chose this facility at the time because there were 3 of us looking and we all thought that it was the best one, it did not turn out to be that way. I would want others to know that they cater more to people with dementia rather than Parkinson's. There are a lot of residents who are further along and they were not mentally stimulating at all. Overall, I would not recommend.
Frequently asked questions about Care One Corporate
How is Care One Corporate rated?
Care One Corporate has a 4.1 star rating with 9,653 reviews.
When is Care One Corporate open?
Care One Corporate is open now. It is open 24/7.