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Caring Pet Hospital

3.6

About this business

Location details

605 Greeley Ct, Hayward, CA, 94544, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
3.6196 reviews
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Teresa G.'s profile image
Teresa G. 
rating
a year ago

This vet is very unorganized and Dr. Saroup runs the front desk and back office and he has no assistance. He does everything himself. Don't come here for your fur baby if you love and care for them, also for vaccines because he will charge you more because he makes you comes back in 3 weeks to get the half strength of the vaccine and if you don't come back, he will say the vaccine is not good anymore. They also don't want to email your fur records to another vet. This is not a good business his running without employee to he... read more

Trich C.'s profile image
Trich C. 
rating
a year ago

They claimed they handle feral cats, but I had a terrible experience. When I picked up the cat, they hadn't notched or cropped its ear. They used regular stitches instead of dissolvable ones and expected me to bring the feral cat back to have them removed. Really? It's a feral cat! When I insisted on getting the ear notched, the cat escaped and ran into the office. The doctor finally caught it and went back to notch the ear. Not sure if he even sedated the poor cat. Beware--horrible experience. Not even worth a 1 star 

Cesar C.'s profile image
Cesar C. 
rating
a year ago

PLEASE READ BEFORE GOING HERE Wanted my cat spade and ended up dead. Was given the excuse that they had been a complication with the anesthesia. But when they gave us the body back (wrapped in a trash bag) had bruises and a broken leg. I would not recommend for any owner who cares about the well being of their pet. Do not recommend and hope this place can be closed down. 

Vickie N.'s profile image
Vickie N. 
rating
2 years ago

The worst ever! The opposite of caring and they do not care about your pets. My dog was very sick, went here for blood work and the vet only cared about his upcoming trip and refused to have his receptionist email us our dog's bloodwork for another vet to do an emergency operation. 

Abby C.'s profile image
Abby C. 
rating
2 years ago

DO NOT BRING YOUR ANIMALS HERE PLS READ AND OTHER COMMENTS I took my cat here and the doctor kept trying to get me to do so many unnecessary things done and then trying to charge me $650. I kept telling him I didn't want them and I only wanted a deworming medicine. They ended charging me for thing I didn't want. ALSO I HAD TO GO BACK BECAUSE THEY CHARGED ME FOR DEWORMING AND DID NOT GIVE IT TO ME. I forgot to mention that also that place smelled and looked dirty. PLS LOOK AT OTHER REVIEWS. DO NOT PUT YOUR PET IN DANGER. 

Brad L.'s profile image
Brad L. 
rating
2 years ago

They lost the remains of my pet of 15 years. I cannot believe they are allowed to stay in business. To others in a similar situation - you can dispute their charges with your credit card and get your money back due to the clear negligence of this reprehensible place 

Dany A.'s profile image
Dany A. 
rating
2 years ago

My 10 year old cat lost at least a third of his body mass in a year. So we made an appointment. They charged us $400 for tests. They never called back and the person answering the phone was annoyed at being asked for the info. I asked her to have them call me back with the info. They didn't. So we actually had to go there and insist on a copy of the results. No one wàs interested in talking with us about what to do next. My cat was literally crying out for help. We bought better cat food. By this time he was less than half h... read more

Jac T.'s profile image
Jac T. 
rating
2 years ago

To support my close friend, and his son/pet of 15 years, I drove them to this veterinary clinic. After a series of ailments and lack of healthy progress, they were planning the unfortunate process of letting the pet pass on. My friend had an 11:00am appointment, and on the way over, the pet passes away in the car. We arrive at the clinic at 10:54a, and no one is at the hospital. The sign says, 10:00am, the online time says 8-6pm. We wait, because perhaps they were just running late. 11:07a comes around, we have to move our... read more

Tina L.'s profile image
Tina L. 
rating
2 years ago

Do not take your pets here at all. We made appointment for my cat on a Tuesday and Doctor didn't come on time. We had to bring him back home and scheduled back on Thursday. The vet said cat had low temperature and he wanted to sedate and do x ray, blood and urine lab. He then prescribed pills but didn't explain what they were for until asked. Well they were to remove water in lungs but he could have given more details as to why he prescribed those pills. We paid $767 for all this and never heard from them again. Upon call... read more

Frequently asked questions about Caring Pet Hospital

How is Caring Pet Hospital rated?

Caring Pet Hospital has a 3.6 star rating with 196 reviews. 

When is Caring Pet Hospital open?

Caring Pet Hospital is closed now. It will open tomorrow at 10:00 a.m.