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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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A good experience I would go back again. Breakfast room is small and cosy with a light choice of toast and cakes. A bit more variety in a cold selection like cheese or cold cuts would be nice. Some berries to mix with the cereal. Fresh fruit was available. Breakfast was very light with basics. Excellent coffee machine. Fresh fruit was available. Parking was excellent on the forecourt in front of the rooms. Take time to stroll around the area and visit the Plaza 200 yds approximately from the Inn. Get a bite and a drink acros... read more
Business response:
thank you for positive feed back have great day.we will let our upper management know about the berries for the cereal.
Good The television did not work and the receptionist tried and could not get it to work either. I requested a partial refund and she said she will ask owners. Haven’t received.
Business response:
Sorry for the inconvenience during your stay.
Awesome
Good
Satisfatório! Café da manhã simples, sem muitas opções. Funcionária bastante confusa e impaciente na hora do pagamento, mas o gerente chegou e resolveu. Localização muito boa, local tranquilo e silencioso. Quarto espaçoso e limpo.
Business response:
I apologize for that we were not able to meet your expectations and we welcome your feedback in order to improve our service.
It was a very nice. Hotel atmosphere was quaint and cozy. Soda machine only accepted quarters. Parking is a little tight. (Cramped) Breakfast was good, the location was excellent! Room was very clean! Service was friendly and professional.
Business response:
Hi Michael, Thank you for your valuable feedback. We are glad that you liked the breakfast and found the location excellent. Again, it is good to hear that you found the rooms clean and staff service impressive. Also, we have noted your feedback regarding the soda machine and parking and will surely see what can be done about them. We hope to make your next stay even better! Take care! Best Regards, Ray, Customer Care Team
Very Good
okay Needs to be updated. Very old bedding and everything looked like they were slapped together from grandmas attic. Location
Business response:
Dear Barbara, Thank you for your feedback! We are glad that you liked the location. However, we are sorry for the outdated look of the hotel. Currently, we are planning to introduce certain upgrades with which we hope to impart a modern and updated look to the property. We believe this will help to enhance the customer experience even further. We are looking forward to welcoming you again! Best Regards, Ray, Customer Care Team
Pleasant
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,915 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.