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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Nestled in charming Carmel-by-the-Sea, Carmel Inn & Suites is perfect for a romantic getaway or family vacation. All room furnishings feature the elegance and sophistication of the finest country inns. Custom decor and fine European-style furniture create home away from home. Carmel Inn and Suites is located just 2 blocks off of the Ocean Ave. and within walking distance to many shops, art galleries, and fine dining, making it an excellent choice for a romantic retreat or a family getaway. Our staff would be delighted ma... read more
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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A decent place to stay close to downtown. Housekeeping didn’t make up room until late afternoon. No hot breakfast. Basic and comfortable.
Business response:
Dear Diane, Thank you for your review. We are glad that you chose to stay with us. However, we sincerely apologize on behalf of our housekeeping staff for the inconvenience you faced. This is not the usual scenario at all and we will surely use this feedback to discuss the issue with our team to ensure that this does not get repeated. Again, we are sorry for the breakfast. We are sorry for letting our standard slip here. But this is very unlike us. We will definitely try our best to give you no more reasons to remain dissati... read more
Exceptional
Hyggelig sted med god beliggenhet. Rommet hadde vindu ut mot en murvegg, intet utsyn. Beliggenheten og renholdet var bra. Frokostrommet kunne vært større.
Good Parking spaces are quite small Good stopover.
Business response:
Dear Guest, Thank you for choosing to stay with us. We are glad that you loved your stay. We are currently working on upgrades which we hope would enable us to provide better parking space for our guests. We would love to see you here again! Best Regards, Ray, Customer Care Team
Good Área de café da manhã é pequena. Localização ótima, perto dos restaurantes e da praia. Tem um mercado perto com muitas opções de compra de mantimentos e até lanches prontos.
Nice friendly hotel - Nice little town, beutiful beach. A bit touristy.
Business response:
Dear Christer, Thank you for your remarkable rating and response. Customer happiness is what we strive for and we are glad that we have been able to leave a positive impression on you with our service. We hope to host you once more! Best Regards, Ray, Customer Care Team
Nothing fancy but our stay was fine. The view was just the back of buildings. Room could be updated. There were small holes in our blankets. Breakfast was not amazing- just toast, dry bagels and cereal. Far from the beach. Pool was not useable. Bathroom was updated and nice. Lots of warm water. Bath tub and shower. Beds were comfy. Fridge and microwave was nice in our room. Nice location to small grocery store just a few blocks away.
Business response:
Dear Melissa, We are glad to hear from you about your experience. Generally, all our customers have great things to say about our location, amenities offered, staff and overall service. We appreciate you taking out time to commend us on that. However, we are extremely sorry about the things that did not quite impress you. But we are currently working on upgrading our breakfast service and also planning certain improvements in the overall service structure for enhanced customer experience. We assure you that we will try to ma... read more
Good A bit on the expensive side Very good location, charmingly furnished rooms
Business response:
Dear Mitchell, Thank you for writing to us about your stay. Your feedback is highly valuable. We believe in providing a pleasant and comfortable stay for our guests. Glad that you were enamored by the room and location. However, we are sorry that you found the value offered by us a bit on the higher side. But let us assure you that we are one of the most reasonably priced hotels in the area. We hope to see you again soon! Best Regards, Ray, Customer Care Team
Good
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 4.1 star rating with 1,274 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.