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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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If l am lucky enough to return to this beautiful state I would stay here again Breakfast could be improved The inn was older and the lovely furniture was often an antique and window treatments all custom! Bathrooms were updated and well done. Fantastic location. Best of all, however, was the lovely woman who runs the inn!
Business response:
Dear Maureen, Thank you for posting your review of the recent stay! We are extremely entranced to hear that you liked the antique furniture and bathrooms. Again. we are extremely happy to know that you liked the location too. We will surely convey your regards to our members. Also, we have noted your feedback regarding the breakfast and will try our best to improve it. We hope to serve you once more! Best Regards, Ray, Customer Care Team
We really enjoyed this find and will return. The front desk people were very nice to work with. The TV didn’t work and it turned out to be unplugged. The cord was wrapped around the mounting and not obvious. The alarm clock went off at 6 am. Seems like housekeeping should check those details. The facility was charming. Very sweet and welcoming. The room was small but very well appointed.
Business response:
Dear Margaret, Thank you for your exceptional response! We are glad that you appreciated our service and facilities. Our main aim is customer satisfaction and happiness. Glad that you felt welcomed at the property! Half of our job is done here! Again, it is a relief to know that you found the room up-to-the-mark. However, we are sorry for the little inconveniences that you faced. We will surely notify the housekeeping to be more careful about these things in the future. We hope to host you once more! Best Regards, Ray, Custo... read more
Good
Quaint little inn The decor would need to be your style, front desk were abrupt without being rude, short walk to Ocean St and all restaurants, cafes, art galleries etc.
Business response:
Dear Ron, Thank you for your feedback! We are glad that you liked the stay. Also, we are happy that you liked the location and staff service. We would surely love to see you again! Best Regards, Ray, Customer Care Team
Pleasant O quarto pequeno e a cama encostada na parede sem mobilidade para 01 pessoa. O café da manhã fraco e a recepção não tão simpática e cordial Da localização, pois o hotel fica próximo ao centro comercial e a Ocean Avenue
Excellent Staff a bit abrupt. Breakfast very,very basic with stale bread and fruit and had run out of several items Near restaurants and down town
Business response:
Dear Susan, Thank you for your response! We are glad that you liked the location and the proximity to the restaurants and downtown. However, we are sorry if our staff failed to perform their duties as per the expectations. We apologize for all our shortcomings! Also, we are sorry that you found the breakfast average and got stale bread. We will surely look into and ensure that the quality of the meal provided to the customers is not compromised in any way. We hope to make it better for you in the future! Please allow us that... read more
A great hotel, would stay again. The staff was kind of rude. I asked to check-in early, she immediately cut me off and said that wasn’t a possibility. Then she asked for my name...and our room was ready. She made herself look silly, just because she was unwilling to initially check for us. Extremely spacious room. Bed was nice and soft. Couch was great for lounging on.
Business response:
Dear Benjamin, Thank you for your feedback! We are glad that you found the room spacious and loved the comfort offered. However, we are sorry to hear that our staff came across as rude to you. We apologize profusely on their behalf and we hope that you will have a better experience the next time. We hope to serve you again soon! Best Regards, Ray, Customer Care Team
Friendly and cozy stay in the center of Carmel Nothing! The staff was extremely friendly, helpful and proactive. The location is great, right in the center of Carmel: restaurants, art galleries and boutiques are within just a few minutes of walk. The room was very convenient and included a mini-refrigerator.
Business response:
Dear Lilly, Thank you for choosing us and for your stellar review! We are glad that you liked the staff service and the location. Also, we thank you for appreciating our room and mini-refrigerator. We are happy that you left with a fulfilling experience. We are looking forward to welcoming you again soon! Best Regards, Ray, Customer Care Team
Great place to stay! Having electrical outlets near the bed stands for charging cell phones would be nice. The manager was very nice and personable. It is in a great location,very close to the restaurant's and shops in the center of Carmel.
Business response:
Dear Jack, Thank you for writing to us about your recent stay! We are glad that you liked the location and found our personnel nice and helpful. Also, we have noted your feedback regarding the electrical outlets and will pass it to the management. Thank you for that! We are eagerly looking forward to your next trip! Best Regards, Ray, Customer Care Team
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,915 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.