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Carmel Inn & Suites
- Hospitality
- Carmel-By-The-Sea, CA
About this business
Location details
Junipero St & 5th Ave, Carmel-By-The-Sea, CA, 93921, United States
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Excellent Staff a bit abrupt. Breakfast very,very basic with stale bread and fruit and had run out of several items Near restaurants and down town
Business response:
Dear Susan, Thank you for your response! We are glad that you liked the location and the proximity to the restaurants and downtown. However, we are sorry if our staff failed to perform their duties as per the expectations. We apologize for all our shortcomings! Also, we are sorry that you found the breakfast average and got stale bread. We will surely look into and ensure that the quality of the meal provided to the customers is not compromised in any way. We hope to make it better for you in the future! Please allow us that... read more
A great hotel, would stay again. The staff was kind of rude. I asked to check-in early, she immediately cut me off and said that wasn’t a possibility. Then she asked for my name...and our room was ready. She made herself look silly, just because she was unwilling to initially check for us. Extremely spacious room. Bed was nice and soft. Couch was great for lounging on.
Business response:
Dear Benjamin, Thank you for your feedback! We are glad that you found the room spacious and loved the comfort offered. However, we are sorry to hear that our staff came across as rude to you. We apologize profusely on their behalf and we hope that you will have a better experience the next time. We hope to serve you again soon! Best Regards, Ray, Customer Care Team
Friendly and cozy stay in the center of Carmel Nothing! The staff was extremely friendly, helpful and proactive. The location is great, right in the center of Carmel: restaurants, art galleries and boutiques are within just a few minutes of walk. The room was very convenient and included a mini-refrigerator.
Business response:
Dear Lilly, Thank you for choosing us and for your stellar review! We are glad that you liked the staff service and the location. Also, we thank you for appreciating our room and mini-refrigerator. We are happy that you left with a fulfilling experience. We are looking forward to welcoming you again soon! Best Regards, Ray, Customer Care Team
Great place to stay! Having electrical outlets near the bed stands for charging cell phones would be nice. The manager was very nice and personable. It is in a great location,very close to the restaurant's and shops in the center of Carmel.
Business response:
Dear Jack, Thank you for writing to us about your recent stay! We are glad that you liked the location and found our personnel nice and helpful. Also, we have noted your feedback regarding the electrical outlets and will pass it to the management. Thank you for that! We are eagerly looking forward to your next trip! Best Regards, Ray, Customer Care Team
Excellent Dürftiges Frühstück. Bengte Parkplätze. Grosses gemütliches Zimmer.
Very Good
Good Add A/C Was none
Business response:
Dear Timothy, Thank you for writing to us about your recent stay! We are sorry to hear that your experience was average and that we could not exceed your expectations. Also, we have noted your feedback regarding the air conditioner and will try our best to do the needful in this regard. We would realy appreciate a second chance to serve you better! Best Regards, Ray, Customer Care Team
Good
Exceptional
Frequently asked questions about Carmel Inn & Suites
How is Carmel Inn & Suites rated?
Carmel Inn & Suites has a 3.6 star rating with 1,899 reviews.
When is Carmel Inn & Suites open?
Carmel Inn & Suites is open now. It is open 24/7.