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Cavender's Boot City
- Boot Camps
- Austin, TX
About this business
Location details
4435 S Lamar Blvd, Austin, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Ignored by salespeople. Worst selection of over-priced, women's clothing I have ever seen.
Management more concerned with attempting to make example of customers in front of other customers and their own staff. Disappointing experience. Not sure if this was a corporate directive or just one particular managers style. His communication and body language had a very angry tone. Will shop elsewhere and I feel by onlookers reaction, they might too.
A great place to ask questions and receive a blank look. At the end of your experience you will notice you were on your own . Lots of choices in jeans most of which aren't good.
I'd like to start off by saying I've been to Cavenders numerous times and all with basically good results. Today however had to be the worse customer service of anyplace I have ever been. To start off I had my three year old daughter with me for some family shopping. Employee one Johnny who was about 50 years old was making cry baby faces to employee 2 Travis and wasn't working too hard in the first place while Travis was in fact working. So this apparently made Travis upset and this blew over in to Travis and Johnny having... read more
Bought myself some new work boots for Christmas. Justin work boots. I purchased the same model number that I have in the past because they always fit well and they were comfortable and required very little break-in time. The most recent pairs was not comfortable. They hurt my feet. I took them back to the store and one of the guys on the floor said that the reason they hurt is because they were crease because they had been in the boot box. He told me to takke a large wine bottle and stick in in the boot for a day or so... read more
My husband and I went here a few weeks back to scope out some new work boots for him. The young lady working with us was extremely helpful with explaining what boots would be best for my husbands work environment. We decided to come back later when we had more funds. Fast forward to today, we finally went back to get some boots, and we had an older man helping us who seemed more interested in flirting with his coworkers than helping us. We sat in a boot isle looking for sizes in their ass-backwards storage with no help fro... read more
I wish I could give a negative star review. I bought a pair of jeans today I had a little troubled getting waited on to pay,but no biggy.. Then a sales rep walked over and lifted up the jeans to check the pockets. I was shocked. They just lost a customer who spends hundreds of dollars there. They just lost a customer that does not steal.. Sure hope they read this. Shepherds here I come.
Very poor customer service! Found a pair boots on Cavendars online that i Liked, it was indicated that they in stock at their Burnet Road Austin Texas store. May a 25 miles trip to see if they had them in my size. Found the brand , but not the style I was looking for. Ok figure it is a large store may be they have them in a different place. Wonder around looking, no one approach me to ask if I need help. So went to the counter to see if good get some assistance. The clerk imediately may me feel like I didn't belong the... read more
The boots are really nice there but the service sucks we went in there to get some boots that were on hold and the front desk lady was super rude , next time I'm going to another one
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 4.3 star rating with 988 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is open now. It will close at 9:00 p.m.