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Cerritos Nissan
- Car Dealers
- Cerritos, CA
About this business
Location details
18707 E Studebaker Rd, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Great experience, service was excellent.
Business response:
Thank you for sharing your experience with us. It means a lot to hear that the service was excellent and that everything went smoothly. We look forward to seeing you again next time you need anything for your Frontier!
The team at Cerritos was lovely to work with start to finish. Responsive, honest and took great care to make sure I had a good experience.
Business response:
Thank you for taking the time to share your experience with us. It means a lot to hear that our team was responsive and honest throughout the process. We work hard to make sure every customer feels well taken care of, and it sounds like that came through. We hope you are enjoying your new Nissan Ariya!
Good service, timely service.
Business response:
Your positive feedback means a lot to us. We are glad to hear that your service visit went smoothly and that everything was taken care of in a timely manner. We look forward to seeing you again the next time your Rogue needs attention.
Very easy and straightforward! Thank you!
Business response:
We sincerely value you taking the time to share your experience, Darrell. Hearing that the process felt easy and straightforward is exactly what we aim for with every visit. We hope to see you again at Cerritos Nissan!
Great Service !!!, Thanks Tony,/Johnathan.
Business response:
Thank you for your wonderful feedback! It is great to hear that Tony and Jonathan took good care of you during your visit. We will be sure to pass along your kind words to them. We hope to see you and your 2014 Nissan NV 2500 again whenever you need us!
The service guy was very helpful. He honored a coupon from another dealership.
Business response:
Thank you for sharing your experience with us! It is great to hear that our team member went the extra mile to honor your coupon and make the visit a smooth one. That kind of flexibility and care is what we always aim for, and we are happy it made a difference for you. We look forward to seeing you again at Cerritos Nissan!
I didn't like that the service department stated online that I declined the services that were recommended. They solely gave me a receipt that the recall was fixed, but not of the items that needed to be done to the car so not a happy camper. I think there's customer service lacks and communicating to the customer.
Business response:
Thank you for taking the time to share your feedback regarding your recent service visit. Our team strives to provide clear communication regarding completed repairs, recommended maintenance, and service documentation so customers can make informed decisions about their vehicles. We value feedback concerning the explanation of service recommendations and customer communication, as it helps us evaluate and improve the experience we provide. Please reach out to our Service Director, John Meyer, at 562-402-2277 so we can review... read more
I already did ONE survey. Someone called me but I was on the phone with my doctor and asked her to call back. She never did. One of two cup holder coasters I bought is missing somehow and I took a picture of my mileage beforehand and it was 1518. The little sticker that was placed in my windshield says THREE thousand something! What? At least I have proof? Not really a happy camper. Car didn't really need servicing, but I went in due to the recalls... Linda Modkins
Business response:
Thank you for sharing your feedback regarding your recent visit. We strive to provide clear communication, accurate documentation, and careful attention to customer vehicles and accessories during every service appointment. We value feedback regarding follow-up communication, vehicle records, and personal property concerns, as it helps us evaluate and improve the experience we provide. Please reach out to our Service Director, John Meyer, at 562-402-2277 so we can review your concerns and discuss your experience further.
Little pricey but good Customer service
Business response:
We sincerely value you taking the time to share your experience with us. It is great to hear that our team provided you with good customer service that is something we work hard to deliver every day. We understand that pricing is an important factor, and we appreciate your honest feedback on that. We hope to see you again next time you need anything for your Nissan.
Frequently asked questions about Cerritos Nissan
How is Cerritos Nissan rated?
Cerritos Nissan has a 4.3 star rating with 6,974 reviews.
When is Cerritos Nissan open?
Cerritos Nissan is open now. It will close at 9:00 p.m.