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Chicago Pizza Authority

4.4

About this business

Location details

1050 Summit St, Ste A, Elgin, IL, 60120, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to Midnight
Tue11:00 a.m. to Midnight
Wed11:00 a.m. to Midnight
Thu11:00 a.m. to Midnight
Fri11:00 a.m. to Midnight
Sat12:00 a.m. to 01:00 a.m. 11:00 a.m. to Midnight
Sun12:00 a.m. to 01:00 a.m. 11:00 a.m. to Midnight
4.42,728 reviews
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Jasmin H.'s profile image
Jasmin H. 
rating
5 years ago

I ordered a large family pizza and decided to get it delivered, the first time I did they delivered it to the wrong address. I decided to try again a second time and I never got a notification that the pizza arrive. My pizza was sitting outside on the FLOOR for at least 10 minutes. The pizza was so cold, that the crust was hard to bite into too! Do yourself a favor and don't order delivery from them, this is the second time it has happened. 

Dezibee F.'s profile image
Dezibee F. 
rating
5 years ago

Don't ever order here if you are starving! They take your money! Make you wait for 1.5 hr. for a delivery that NEVER SHOWED UP! I ordered from Grub hub 1 hour before closing and got emailed delivery time was from 1-1.5 and after waited 1.5 hr!!! food never showed nor received any text that they can not process my order but they charged me anyway. If you don't want to deliver food then don't charge the customer or accept the order! RUDE & TERRIBLE CUSTOMER SERVICE! 

Micheal J.'s profile image
Micheal J. 
rating
6 years ago

no stars!!!!!! this place has changed!!!!mayb they changed cooks but they use to have the bestest beef,spaghetti&pizza. now its horrible i give no stars i order a pizza at 9pm it came cold at 10:30 driver sayd traffic really. r u coming from chicago????,then i switched up nd got spaghetti with extra meatsauce , noodles still hard nd very little sauce,last night i order a chessy beef dip with hot peppers i got a dry cheese beef. no peppers wen i called to complain im on hold a very long time or they hang up on me.thats i... read more

Kathleen W.'s profile image
Kathleen W. 
rating
6 years ago

warning - warning check your receipts i added up my food and tax and they overcharged me $3.00 i called pointed it out to them and it clearly was wrong the girl taking my order told me the total was $34.97 they came to the door and the bill was $37.97. we had a coupon for free delivery . i gave ordered fron this place for years - lately the pizza and service has been sub-par with this obvious and knowledge of an overcharge and them not doung anything about it leaves me no choice - i will never go to these crooks again! ... read more

Gail-Marie D.'s profile image
Gail-Marie D. 
rating
6 years ago

So, after my review of poor service of 9 months ago, I thought I'd see if they had improved any, since under new management, I tried again last night by dining in, only to be told by the server that, "the owner has banned me from his restaurant, and they've been instructed to tell me I was no longer welcome there" wow!!! Curious if I could get a response from anyone else who posted an honest review, if they too were banned for speaking the truth. 

Business response:

We apologize for the poor dining experience. Please message us your # so we can make things right. 

Kevin B.'s profile image
Kevin B. 
rating
6 years ago

I don't kno what the Fuck I'm talking about in the last review, the pizzas good and their delivery drivers are good people. If you don't leave em at least 20% min 5 bucks then ur a bitch. 

Zack A.'s profile image
Zack A. 
rating
6 years ago

This place is straight overpriced trash. Save your money go into jewel and get you a frozen homerun inn pizza. The slices were cut the size of crackers. Minimal sauce and toppings. Basic crust. We made better pizzas in jail with crackers and ketchup packets. Bye felisha! 

Javier L.'s profile image
Javier L. 
rating
6 years ago

Over 15 years of loyalty. Not anymore! We have been loyal customers for over 15 years. It seems like since they moved next to Jewel, the food quality has dropped. We ordered a pizza at the store for take out; and it didn't have cheese on it. Not the first time this has happened. Last night I spoke to the manager, and ordered a delivery of extra crispy french fries, perch and a pizza. She knew and remembered me from their last fiasco! The pizzas was great! The Perch, fries, sides, and burned bread were not so good! If... read more

Business response:

Sorry for the delayed response and poor experience Javier. We appreciate your business and want to make things right. Please message us a phone # so we may contact you. 

Sarah C.'s profile image
Sarah C. 
rating
7 years ago

Only giving 1 star because every time we order from here they either forget something in our delivery or the food is wrong but we love the Italian beef sandwiches so we are always clear that we like the sandwich dry but the first time we got a soup sandwich basically and they were great about bringing us new sandwiches! Well today my son ordered and our previous order they forgot our 6 pack of soda so he used the credit to pay for part of the order anyway get the sandwich and again it's soup however this time the manager ref... read more

Frequently asked questions about Chicago Pizza Authority

How is Chicago Pizza Authority rated?

Chicago Pizza Authority has a 4.4 star rating with 2,728 reviews. 

When is Chicago Pizza Authority open?

Chicago Pizza Authority is open now. It will close tomorrow at 12:00 a.m.